Rebecca Bird
Kismet,KS
Summary
Dynamic professional with a proven track record at Centera Bank, excelling in customer service and cash management. Demonstrated ability to mentor staff and exceed productivity goals, enhancing team performance and customer satisfaction. Skilled in conflict resolution and time management, adept at fostering positive customer experiences and maintaining accurate financial records.
Dynamic individual with hands-on experience in Cash Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
Asst. Cashier/Bookkeeping Supervisor/Head Teller
Centera Bank
12.2012 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assistant Cashier over 5 branches.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Student Respiratory Therapist
Western Plains Medical Complex
08.2010 - 12.2012
- Provided pre-and post-operative respiratory care to surgical patients, minimizing complications and promoting optimal recovery.
- Utilized advanced knowledge of gas exchange principles to optimize oxygen delivery methods based on individual patient needs.
- Performed pulmonary function testing procedures accurately, contributing to accurate diagnoses and informed treatment decisions.
- Improved patient outcomes by conducting thorough assessments and developing individualized respiratory care plans.
Teller
Centera Bank
06.2005 - 08.2007
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Assistant Manager
Maurices
12.2003 - 05.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate Degree in Respiratory Therapy -
Seward County Community College
Liberal, KS05-2010
Bachelor of Animal Science -
Oklahoma Panhandle State University
Goodwell, OK05-2000
Bachelor of Science And Agronomy -
Oklahoma Panhandle State University
Goodwell, OK05-2000
Bachelor of Agri- Business -
Oklahoma Panhandle State University
Goodwell, OK05-2000
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Cash handling and management
- Professionalism and courtesy
- Conflict resolution
Timeline
Asst. Cashier/Bookkeeping Supervisor/Head Teller
Centera Bank
12.2012 - Current
Student Respiratory Therapist
Western Plains Medical Complex
08.2010 - 12.2012
Teller
Centera Bank
06.2005 - 08.2007
Assistant Manager
Maurices
12.2003 - 05.2005
Associate Degree in Respiratory Therapy -
Seward County Community College
Bachelor of Animal Science -
Oklahoma Panhandle State University
Bachelor of Science And Agronomy -
Oklahoma Panhandle State University
Bachelor of Agri- Business -
Oklahoma Panhandle State University
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