Leonardo Diaz
Sanford,FL
Summary
Adept at navigating diverse work environments, I honed exceptional customer service and strategic planning skills at Uber Partners and Tile Restoration Inc. My bilingual ability and expertise in schedule management significantly enhanced project efficiency and client satisfaction, earning numerous commendations for outstanding service and punctuality.
Overview
4
4
years of professional experience
Work History
Uber Driver
Uber Partners
03.2024 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
Tile Installer
Tile Restoration Inc
10.2022 - 12.2024
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
- Worked professionally with other tradespeople on successful, on-time project completion.
- Maintained safe, clean and organized work environment.
Construction
American Pool
08.2020 - 06.2022
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
- Worked professionally with other tradespeople on successful, on-time project completion.
- Maintained safe, clean and organized work environment.
Education
San Isidro
04.2011
Navy Force Fuersas Naval
08.2006
Skills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Punctuality
- Safe driving
- Bilingual
- Time management
Timeline
Uber Driver
Uber Partners
03.2024 - Current
Tile Installer
Tile Restoration Inc
10.2022 - 12.2024
Construction
American Pool
08.2020 - 06.2022
San Isidro
Navy Force Fuersas Naval
Similar Profiles
Imran TalatyImran Talaty
Uber Customer Reprobative at Uber PartnersUber Customer Reprobative at Uber Partners
MANSI ThakkarMANSI Thakkar
Food Delivery Driver at Uber PartnersFood Delivery Driver at Uber Partners
GURPREET KAURGURPREET KAUR
Customer Service Representative at Uber PartnersCustomer Service Representative at Uber Partners
Brenda MeagherBrenda Meagher
Customer Service Representative at Stryker OrthopaedicsCustomer Service Representative at Stryker Orthopaedics
Naïka Gabriel, MPHNaïka Gabriel, MPH
Midwifery Preceptorship at Teamwork BirthingMidwifery Preceptorship at Teamwork Birthing