Bishar Osman
Westerville
Summary
Dynamic Transactions Specialist at JPMorgan Chase with a proven track record in transaction monitoring and exceptional customer service. Adept at enhancing operational efficiency and ensuring compliance, while effectively managing risks. Recognized for strong communication and problem-solving skills, consistently delivering results in high-pressure environments.
Professional transaction specialist with strong focus on accurate financial processing and compliance. Skilled in managing transactions, analyzing data, and resolving discrepancies efficiently. Excellent collaborator, adaptable to changing needs, and consistently drives team success and results. Highly dependable with keen ability to maintain confidentiality and uphold high standards.
Overview
12
12
years of professional experience
Work History
Transporter
Delta Express
05.2023 - Current
- Transport expedited loads
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Transactions Specialist
JPMorgan Chase
12.2021 - 05.2023
- Developed expertise in various transaction types, becoming a valuable resource for the team and clients alike.
- Provided exceptional customer service, fostering positive relationships with clients and stakeholders alike.
- Ensured compliance with regulatory requirements through diligent monitoring of transactions.
- Collaborated cross-functionally to implement improvements in transaction procedures.
- Handled high volume of transactions promptly, consistently meeting productivity targets.
- Managed risk effectively by identifying potential fraudulent activities and escalating concerns as necessary.
- Safeguarded sensitive information by adhering to strict confidentiality protocols in all transactions.
- Used data entry skills to accurately document and input statements.
Site Supervisor
Securitas Security Services USA
10.2013 - 11.2021
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Payroll
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
Education
Associate of Applied Science - Computer And Information Systems
Columbus State Community College
Columbus, OH05-2020
Skills
- Transaction monitoring
- Payment processing
- Sales support
- Data management
- Customer service
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Microsoft office
- Data analysis
- Excel
Timeline
Transporter
Delta Express
05.2023 - Current
Transactions Specialist
JPMorgan Chase
12.2021 - 05.2023
Site Supervisor
Securitas Security Services USA
10.2013 - 11.2021
Associate of Applied Science - Computer And Information Systems
Columbus State Community College
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