Bishesh Shahi
Winona,MN
Summary
Innovative Programmer, Creative thinker, Seeking Computer Science Internship Adept at crafting software solutions and working with diverse data structures. Leadership-honing Software Engineer, on a mission to deliver outstanding results, constantly on the lookout for new challenges to conquer and new knowledge to gain.
Overview
6
6
years of professional experience
Work History
Tech Support WSU
Digital Learning Commons
08.2022 - Current
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained over 100 users per month on how to operate new components and systems.
- Walked individuals through basic troubleshooting tasks, helping around 30 students and users per day to resolve their issues quickly and efficiently.
- Improved user satisfaction by 10% by explaining technical information in clear terms to non-technical individuals.
Digital Content Creator and Media Manager
Chain For Change
09.2017 - Current
- Approved, reviewed and edited content flowing to website.
- Managed content distribution to online channels and social media platforms.
- Edited and sourced images and videos using different applications and software.
- Conducted informative workshops and training sessions on Using White Cane for individuals with visual impairments, empowering over 50 participants and garnering positive feedback.
Student Manager Chartwells
Compass Group Management
01.2022 - 05.2023
- Staffed activity areas to check on students and maximize safety and security protections.
- Kept facility clean and neat with regular attention to maintenance demands, completing all maintenance requests within 24 hours.
- Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks, reducing employee turnover by 3%.
- Planned special events for students, increasing student engagement by 15%.
- Handled routine issues independently and coordinated solutions to complex operational and student problems, resolving 90% of issues within 24 hours.
- Provided optimal assistance to general manager and handled tasks such as printing labels for menu items, completing all tasks accurately and on time
Education
Bachelor of Science - Computer Science
Winona State University
Winona, MN12.2024
Skills
- Software Design
- Technical Writing
- Team Collaboration
- Technical Documentation
- Debugging and Troubleshooting
- Java Programming Skills
- Python
- Database Management
- Machine Learning
- Issue Investigation
- Algorithms and Data Structures
Languages
Nepali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Spanish
Elementary
Quote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Timeline
Tech Support WSU
Digital Learning Commons
08.2022 - Current
Student Manager Chartwells
Compass Group Management
01.2022 - 05.2023
Digital Content Creator and Media Manager
Chain For Change
09.2017 - Current
Bachelor of Science - Computer Science
Winona State University
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