Lara Walker
Tampa
Summary
Data and software engineer specializing in scalable data-driven systems and complex production issue resolution. Proficient in Python, SQL, MongoDB, and AWS, with a solid foundation in backend development and data visualization. Technical expertise combined with experience in data management and client interactions leads to reliable solutions that create significant impact.
Overview
10
10
years of professional experience
Work History
Support Triage Specialist
Pearl Insurance a subsidiary of One80 Intermediaries
Tampa
09.2025 - Current
- Handled the investigation and resolution of complex technical issues for clients, focusing on delivering high-quality support and maintaining system integrity.
- Resolved complex technical issues, improving response time by 20%
- Coordinated with internal teams to ensure prompt resolution of escalated cases and effective problem-solving.
- Streamlined support processes to enhance response times and client satisfaction.
- Consistently applied technical expertise to address client concerns and implement effective solutions.
- Implemented process improvements, reducing average resolution time
- Maintained detailed documentation of issues and resolutions to facilitate ongoing service improvements.
E-Commerce
NES DBA Drill Pill MDM Search Net Zero Staffing
Tampa
08.2024 - Current
- Spearheaded marketing campaigns that increased online sales by 20% over six months.
- Managed e-commerce platforms and advertising strategies to support business growth.
- Developed and implemented marketing campaigns to increase brand visibility and customer engagement.
- Analyzed consumer behavior to optimize online sales and improve customer experience.
- Applied data-driven insights to refine advertising efforts and improve return on investment.
- Enhanced website user experience, resulting in a 15% rise in customer retention.
- Conducted market analysis to identify trends and adapt strategies, leading to a 25% growth in traffic.
Salesforce Administration and Data Quality
Upsellit Managed Conversion Optimization
Tampa
02.2023 - 08.2024
- Administered Salesforce and led data quality initiatives to optimize system functionality and maintain data integrity.
- Developed custom Salesforce solutions, leading to streamlined workflows and increased efficiency.
- Implemented data validation measures, improving data accuracy by 20%.
- Oversaw data cleansing processes to reduce data redundancy and enhance data usability.
- Improved data management practices through targeted data cleansing and validation techniques.
- Developed customized solutions to meet business needs and streamline processes.
- Collaborated with cross-functional teams to align Salesforce capabilities with organizational goals.
Director of Sourcing
MDMSearch Healthcare Recruiting
Tampa
12.2020 - 02.2023
- Pioneered sourcing strategies that increased candidate pool by 30% over one year.
- Led the sourcing strategies at a healthcare recruiting firm, focusing on innovative methods to attract top talent.
- Developed and managed sourcing techniques that improved candidate acquisition effectiveness.
- Streamlined sourcing processes, reducing recruitment cycle time by 20%.
- Collaborated closely with a sister company to align strategies and improve sourcing outcomes.
- Worked with cross-functional teams to align sourcing methods with organizational goals.
- Facilitated client meetings to demonstrate innovative candidate engagement techniques.
- Coordinated client presentations to highlight distinctive engagement approaches for better alignment.
Recruitment Business Partner | Staffing Recruiting
Hays
Tampa
12.2021 - 10.2022
- Actively contributed to recruitment strategies alongside other Recruitment Business Partners.
- Spearheaded onboarding for a unique candidate group, streamlining processes for efficiency.
- Managed onboarding vertical for pre-identified candidates, collaborating with hiring managers and recruitment coordinators to enhance candidate experience.
- Facilitated onboarding process and conducted background verification checks, ensuring seamless transitions for new hires.
- Coordinated with hiring teams and recruitment coordinators to clarify candidate needs and improve alignment in selection process.
- Collaborated with compliance teams to oversee vendor management, ensuring adherence to company standards.
Salesforce Administrator
MDMSearch Healthcare Recruiting
Tampa
12.2020 - 10.2022
- Oversaw the comprehensive management of Salesforce, focusing on optimizing its use to meet the firm's specific needs.
- Developed custom objects to enhance functionality and tailored solutions for diverse applications.
- Developed custom objects, tailoring Salesforce functionality to meet specific firm requirements.
- Managed user licenses, ensuring secure and efficient access for all employees.
- Managed user licenses and logins, ensuring secure and efficient access for all employees.
- Coordinated training sessions, enhancing user proficiency and maximizing system utilization.
- Organized and led training programs, enhancing user proficiency and system utilization.
- Administered reporting tools and streamlined workflows for improved efficiency.
- Streamlined reporting processes and workflows, leading to increased operational efficiency.
Salesforce Administrator
Net Zero Staffing
Tampa
01.2021 - 10.2021
- Developed custom objects tailored to specific requirements, enhancing functionality and user experience.
- Developed custom Salesforce objects, enhancing system capabilities to meet specific business needs.
- Managed reporting and workflows to align with business objectives and improve efficiency.
- Streamlined reporting and workflows to align with business objectives and support operational efficiency.
- Oversaw comprehensive management of Salesforce, ensuring the platform met organizational needs effectively.
- Managed licenses and employee access to maintain secure and efficient operations.
- Managed licenses and employee logins, ensuring secure and seamless access.
- Provided training and ongoing education for employees, boosting overall competency and system utilization.
- Facilitated training sessions to enhance employee proficiency and promote system adoption.
Director of Healthcare Recruiting
Net Zero Staffing
Tampa
12.2020 - 10.2021
- Directed a team of four recruiters, improving recruitment efficiency and team performance.
- Led team of four recruiters to enhance healthcare recruitment process, resulting in improved efficiency and team development.
- Spearheaded creation and implementation of process improvements that streamlined recruitment operations.
- Implemented process improvements that streamlined recruitment workflows.
- Oversaw training programs that supported continuous professional growth for team members.
- Developed and delivered ongoing training programs to enhance employee skills.
- Conducted research on emerging software to keep the recruitment processes up-to-date and competitive.
Executive Recruiter | Staffing Recruiting
Impact Business Group
Tampa
12.2019 - 09.2020
- Identified and connected with potential candidates, enhancing recruitment efforts for various roles.
- Sourced candidates using online platforms and social networks, enhancing candidate pool.
- Utilized online databases and social networks to discover candidates fitting the required criteria.
- Cold-called previous applicants to explore suitable job opportunities, contributing to increased placement rate.
- Conducted cold calls to previous applicants for recruitment outreach.
- Managed client relationships and utilized VMS systems to streamline recruitment processes.
- Managed client relationships and utilized VMS systems for efficient recruitment.
- Conducted interviews to assess candidate suitability.
- Conducted interviews to evaluate candidate fit, improving hiring accuracy.
Corporate Recruiter
Farrah Enterprise LLC
Sarasota
05.2016 - 12.2019
- Acted as a full-desk recruiter, focusing on expanding the business portfolio across various industries such as engineering, industrial, HVAC, medical devices, IT, aviation, and sales.
- Expanded business portfolio across multiple industries, enhancing client base and opportunities.
- Managed client relations, fostering effective communication and enhancing client satisfaction.
- Oversaw the interview process, including coordinating travel arrangements and conducting preliminary candidate assessments.
- Coordinated interviews and travel logistics, improving efficiency of recruitment process.
- Conducted preliminary candidate assessments to identify top talent.
- Managed background checks and reference verification to maintain a high standard of candidate quality.
- Conducted background checks and reference verifications, upholding candidate reliability standards.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
New Hampshire, OH03-2026
Professional Certification - Programming Languages
Southern New Hampshire University
01-2022
Skills
- Technical support
- Data Management
- Data analysis
- Data integration
- Data security
- Data transfer
- Data visualization
- API security
- API development
- Debugging techniques
- SQL coding
- NoSQL databases
- ETL processes
- Metadata management
- Quality control
- Agile
- Scrum
- Process improvement
- Microsoft tools
- JavaScript
- HTML
- Python
- C#
- Java
- PHP
- Object-oriented programming
- Software engineering
- Software design
- Development cycles
- Scripting languages
- Tableau software
- Docker Software
- UI/UX
- Security practices
- Data structures
- Data models
- SQL coding
- Tableau software
- Docker Software
Websites
Timeline
Support Triage Specialist
Pearl Insurance a subsidiary of One80 Intermediaries
09.2025 - Current
E-Commerce
NES DBA Drill Pill MDM Search Net Zero Staffing
08.2024 - Current
Salesforce Administration and Data Quality
Upsellit Managed Conversion Optimization
02.2023 - 08.2024
Recruitment Business Partner | Staffing Recruiting
Hays
12.2021 - 10.2022
Salesforce Administrator
Net Zero Staffing
01.2021 - 10.2021
Director of Sourcing
MDMSearch Healthcare Recruiting
12.2020 - 02.2023
Salesforce Administrator
MDMSearch Healthcare Recruiting
12.2020 - 10.2022
Director of Healthcare Recruiting
Net Zero Staffing
12.2020 - 10.2021
Executive Recruiter | Staffing Recruiting
Impact Business Group
12.2019 - 09.2020
Corporate Recruiter
Farrah Enterprise LLC
05.2016 - 12.2019
Bachelor of Science - Computer Science
Southern New Hampshire University
Professional Certification - Programming Languages
Southern New Hampshire University