Bishnu Khadka KC

I worked as a sales associate. My responsibilities included:

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assisted customers with locating specific items or departments within stores
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Helped customers locate products and checked store system for merchandise at other sites.

I worked as a crew member in a team of 4 staff. My responsibilities included:

• Took orders, prepared meals, and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Operated cash register to ring up final bill and process various forms of payment.
• Improved customer satisfaction by providing friendly and efficient service at the register.

I worked as a permanent staff in an A-level commercial bank in Nepal. My responsibilities included :

• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Resolve issues related to banking services and accounts.
• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
• Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
• Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

I worked as a marketing staff. My responsibilities included:

• Prepared insurance policies, marketing, and documentation.
• Defined and tracked campaign effectiveness and adjusted strategies accordingly.
• Managed social media channels to boost online presence and engagement with consumers.
• Improved customer loyalty by developing targeted retention programs and initiatives.