Bisma Naeem
Jacksonville,FL
Summary
Clinical Research Specialist with a Master of Health Sciences and hands-on clinical expertise. Experienced in patient interaction, phlebotomy, specimen handling, and medical documentation. Committed to regulatory compliance and high-quality research, ensuring adherence to FDA, ICH-GCP, and HIPAA standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
KidZone Attendant
YMCA
Jacksonville, FL
01.2025 - Current
- Follow established safety protocols and documentation procedures while supervising children
- Communicate clearly with parents and staff in a structured, policy-driven environment
Medical Assistant & Office Specialist
Baptist Health
06.2024 - 09.2025
- Supported patient screening, intake, and clinical procedures while following standardized clinical protocols
- Performed phlebotomy and assisted with specimen collection, handling, labeling, and documentation
- Maintained accurate electronic medical records and source documentation with strict attention to detail
- Coordinated scheduling, follow-ups, and documentation to support continuity of care and data integrity
- Communicated clearly with patients regarding procedures, expectations, and next steps
Community Liaison
Project Downtown Miami
01.2021 - 12.2024
- Coordinated outreach initiatives, maintained detailed records, and supported program logistics
- Communicated effectively with diverse stakeholders while ensuring ethical engagement and documentation
Lead Medical Assistant
Nova Southeastern University
11.2020 - 05.2024
- Supported clinical operations in compliance with institutional policies and regulatory requirements
- Collected, documented, and safeguarded sensitive patient data in alignment with HIPAA standards
- Trained and mentored staff on clinical workflows, documentation accuracy, and patient communication
- Collaborated with providers and interdisciplinary teams to ensure protocol adherence and quality outcomes
Medical Assistant
Conviva Care Solutions
01.2018 - 04.2019
- Assisted with patient screening, intake, pre-testing, and routine clinical procedures
- Performed specimen collection and supported laboratory processing workflows
- Maintained organized clinical records to ensure accuracy and regulatory readiness
Education
Master of Health Sciences -
Nova Southeastern University
Bachelor of Arts - Natural & Applied Sciences
Florida International University
Skills
- Clinical Research Coordination
- Phlebotomy
- Patient Screening & Education
- Informed Consent Support
- Specimen Collection & Processing
- Medical Documentation
- EHR Systems
- Protocol Adherence
- Regulatory Compliance (FDA, ICH-GCP, HIPAA)
- Attention to Detail
- Critical Thinking
- Microsoft Office Suite
Certification
Google Project Management Certificate
Professional Attributes
- Ethical
- Detail-Oriented
- Organized
- Strong Communicator
- Adaptable
- Eager to Learn
Timeline
KidZone Attendant
YMCA
01.2025 - Current
Medical Assistant & Office Specialist
Baptist Health
06.2024 - 09.2025
Community Liaison
Project Downtown Miami
01.2021 - 12.2024
Lead Medical Assistant
Nova Southeastern University
11.2020 - 05.2024
Medical Assistant
Conviva Care Solutions
01.2018 - 04.2019
Master of Health Sciences -
Nova Southeastern University
Bachelor of Arts - Natural & Applied Sciences
Florida International University