Ph.D. candidate who is skilled in data analysis and AI implementation. Proven ability to improve internal workflow with technical methods, and customer engagement through impactful market research.
Overview
4
4
years of professional experience
Work History
Marketing Officer
China Telecom
Beijing, Beijing
06.2018 - 05.2022
Managed social media channels and analytical tools (with AI algorithms) to foster community interaction and feedback, and built an intelligent customer service workflow.
Developed advertising strategies to attract new clients and retain existing ones.
Held media press conferences aligned with corporate strategic initiatives and new product launches (e.g., 5G services), acting as a key speaker to engage with media representatives, and deliver official press releases.
Analyzed market trends (with AI algorithms) to identify opportunities for new services and offerings.