B.J. Harvill
Nixa,MO
Summary
Well-qualified Human Resources Director with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Accomplished in analyzing company needs and developing long-term solutions to meet objectives. Ready to leverage my training and experience to take on new professional challenges.
Overview
36
36
years of professional experience
Work History
Director of Human Resources Operations
Bass Pro Shops
Springfield, MO
03.2019 - Current
- Direct responsibility for all HR operational functions of HRIS, Payroll, Compensation, Compliance, and HR Support Center operations.
- Oversight of Workday and all other HR data systems and data analytics reporting to senior leaders and the business.
- Oversight of Payroll operations for 35k outfitters across multi-states on weekly/bi-weekly schedules
- Compensation - oversight for wage analysis, grades/ranges, job profiles, and compliance with regulatory requirements.
- Responsible for the systemic execution of the annual Performance Appraisal and Merit processes
- Company Handbook Administration
- HR Policy development and execution
- Outfitter Hot Line Administration and Investigations
- COVID Tracking and Response Administration
- Sponsored Outfitter Immigration Services Support
- Responsible for oversite of all EEO-1 reporting and other federal/state regulatory reporting requirements
- Responsible for training and development of managers and outfitters in the HR Operations areas.
- Provides technical guidance to assistance in using Workday, Kronos Dimensions, and other HR systems.
- Primary responsibility for the planning and execution of HR data operations for all acquisitions/mergers.
Sr Manager of Benefits
Bass Pro Shops
Springfield, MO
03.2016 - 03.2019
- Directed and controlled all company benefit programs including 401K, medical, dental, vision, life, disability, and PTO plans.
- Responsible for the evaluation of various providers of services, coverages and plan options to determine optimal choices for the company either internally or via external resources.
- Responsible for oversight and management of all benefit vendor and/or broker relationships.
- Collaborated with senior leadership to determine benefit strategy and executed all approved plans
- Responsible for periodic review of all benefit plans to ensure alignment with company policy, culture, and legal requirements.
- Oversaw the annual open enrollment process and moved from paper documentation to an electronic platform
- Designed, evaluated, and modified benefits policies to keep programs current and competitive in order to enhance recruiting efforts to attract and retain talent for the organization.
- Established communications and platform to make benefits information easily accessible to outfitters.
- Leave of Absence Administration
- Unemployment claims administration
- Implemented improvements to departmental and reporting processes to improve productivity and enhance customer service.
- Oversaw daily operations to ensure high level of customer service was being delivered to outfitters.
Retail Project Manager - New Store Development
Bass Pro Shops
Springfield, MO
03.2013 - 03.2016
- Primary responsibility was to be the Retail liaison to coordinate the new store development strategy to open 25 new stores in 3 years
- Prepared and managed the new store opening schedules for all new store developments
- Collaborated with internal and external teams supporting the new store projects to ensure tasks and deadlines were met
- Planned and coordinated labor resources to support the grand opening events at each location
- Responsibility for Retail project budget oversight
Regional Retail Operations Support Manager
Bass Pro Shops
Springfield, MO
10.2009 - 03.2013
- Responsible for supplying operational execution assistance for 30+ retail store locations
- Provided on site review of store standards and operational requirements and addressed any concerns found with store management timely
- Partnered with store management to answer questions and provide guidance
- Trained team members in successful strategies to meet operational and sales targets.
- Provided summary reporting of store visits to senior leadership for review and decision-making
Retail Operations Manager
Bass Pro Shops Outdoor World
Springfield, MO
01.2008 - 10.2009
- Responsible for Retail store operations and assisting the GM with daily functions and oversight of the store teams to meet revenue goals
- Ensured customer satisfaction
- Maintained store standards, brand image, and merchandise inventory
- P&L responsibility
- Planned and directed labor resources to accomplish business goals
Human Resources Manager
Bass Pro Shops Outdoor World
Springfield, MO
04.1998 - 01.2008
- HR Leader for two Big Box retail destination stores which included the flagship store in Springfield, MO
- Oversight for the Retail Boat dealerships and Restaurants affiliated with these locations
- Recruiting, onboarding, training, safety
- Employee relations and problem resolution
- Employment documentation and compliance
- Collaboration with senior leadership to provide guidance and support in decision making
- Communications and employee engagement
Loss Prevention Manager
Bass Pro Shops
Springfield, MO
01.1993 - 04.1998
- Responsibility for the establishment and oversight of the Corporate and Retail Loss Prevention programs that focused on shrink reduction, physical security controls, inventory controls, auditing of paperwork and processes, and investigations.
Distribution Center Manager
Bass Pro Shops
Springfield, MO
12.1985 - 01.1993
- Responsibility for the oversight of the daily operations of the distribution center for the organization and provided supervision to 6 direct reports and 150 indirect employees.
Education
Bachelor of Science - Operations Management
Missouri State University
Springfield, MO1993
Skills
- Human Resources Management Systems
- Payroll & Time Tracking Administration
- Benefits Administration
- Networking and Partnership Development
- Employee Relations
- Compensation
- Decision Making and Problem Resolution
- HR Compliance Programs
- Performance Appraisal Program
- Ethics/Associate Hotline Administration
- Employment Documentation & Retention
- Strategic Planning
Timeline
Director of Human Resources Operations
Bass Pro Shops
03.2019 - Current
Sr Manager of Benefits
Bass Pro Shops
03.2016 - 03.2019
Retail Project Manager - New Store Development
Bass Pro Shops
03.2013 - 03.2016
Regional Retail Operations Support Manager
Bass Pro Shops
10.2009 - 03.2013
Retail Operations Manager
Bass Pro Shops Outdoor World
01.2008 - 10.2009
Human Resources Manager
Bass Pro Shops Outdoor World
04.1998 - 01.2008
Loss Prevention Manager
Bass Pro Shops
01.1993 - 04.1998
Distribution Center Manager
Bass Pro Shops
12.1985 - 01.1993
Bachelor of Science - Operations Management
Missouri State University