Bj McDaniel

Managed a diverse team of more than 30 individuals, fostering collaboration and productivity.

Achieved improved customer satisfaction through effective training of new team members on cash handling and customer service practices. Enhanced operational efficiency by implementing best practices for handling and bagging customer items. Drove consistent adherence to company standards for inventory management and product scanning through targeted training initiatives.

Coordinated weekly team schedules, focusing on compliance with strict guidelines for peak time operations and labor management.

Coordinated ordering of office supplies to maintain uninterrupted workflow.

Oversaw timekeeping functions, including editing time cards for accuracy.
Managed payroll submissions and implemented necessary adjustments.
Coordinated schedule changes to enhance operational efficiency.

• Managed front of house activities to enhance service efficiency and customer satisfaction.
• Performed regular cleaning and organization of store front to uphold brand standards and attract customers.
• Maintained accurate inventory records to facilitate prompt notifications to back room production teams about stock shortages.
• Supported product packaging and labeling efforts to ensure compliance with standards.
• Conducted thorough checks to confirm accurate pricing in point of sale systems.
• Developed and implemented training sessions to enhance employee skills and knowledge.
• Designed and implemented spreadsheets to optimize recipe organization, streamline inventory management, and facilitate payroll accuracy.
• Maintained comprehensive understanding of product formulations and their advantages to enhance customer support.

• Managed operation of heavy equipment to ensure adherence to safety standards and project timelines.
• Coordinated transfer of inventory from internal stock to loading docks, ensuring timely dispatch to retail locations.
• Implemented and upheld company production standards to optimize time management processes.
• Checked shipments against paperwork and signed documents.

• Supervised daily pastry production, ensuring quality and consistency across all baked goods.
• Developed innovative dessert recipes, enhancing menu offerings and guest satisfaction.
• Trained and mentored junior pastry staff, fostering skill development and teamwork.
• Implemented inventory management practices, reducing waste and optimizing ingredient usage.
• Collaborated with culinary team to design seasonal dessert menus aligned with guest preferences.
• Conducted quality control checks on finished products, maintaining high standards of presentation and taste.
• Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.