Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaryn Burgis

Waterford,CT

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Client Service Navigator/ Case Manager

TVCCA
02.2023 - Current
  • Routinely checking voicemails and emails throughout the day
  • Answering to referrals from outside resources and other non-profits
  • Recording clients’ progress including charting referrals, office visits and other notable interactions
  • Provides universal intakes, assessments, referral to TVCCA programs, application assistance for DSS programs, and information and referral services to clients in need of general case management services
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Provided leadership, guidance and support to staff members.

Special Needs/ Behavior Paraprofessional

Groton Middle School
09.2022 - 02.2023
  • Assist teacher with lessons and daily classroom activities
  • Assist teacher with paperwork such as reports
  • Communicate with children and help them understand lessons
  • Prepare the classroom setting to promote a healthy learning environment
  • Provide instructional, behavioral and/or physical assistance to an individual student or a small group of students

Table Games Dual Rate Supervisor/Dealer

Mohegan Sun
11.2016 - 05.2022
  • Games dealt: High limit Roulette and Blackjack, Midi/Mini Baccarat, Poker novelties
  • Exchanging cash money for playing chips
  • Inspected cards and equipment to be used in games to ensure that they were in good condition
  • Paid winnings and collected losing bets as established by the rules and procedures of the specific game
  • Maintained the honesty and integrity of assigned games, controlling pace
  • Observe gamblers' behavior for signs of cheating such as marking, switching, or counting cards and notify security staff of suspected cheating
  • Monitor game operations to ensure that house rules are followed and that employees provide prompt and courteous service
  • Establish and maintain banks and table limits for each game
  • Evaluate workers' performance and prepare written performance evaluations

Pharmacy Technician

CVS Pharmacy
07.2018 - 02.2022
  • Answering patients' questions and fixing medication issues
  • Managed approximately 20 incoming calls per day from customers
  • Processing and filling prescriptions
  • Certified in the State of Connecticut
  • Assisting in facilitating communication between the patient and insurance companies, doctors, nurses, and labs
  • Maintaining current notes and paperwork related to the patient’s drug therapy and pharmacy care plan
  • Reviewing medication orders and prescriptions and organizing medications for dispensing, preparing labels, calculating quantities
  • Checking pharmaceutical stock to assess inventory level, placing orders, removing outdated drugs
  • Complying with state and federal laws

Education

Pharmacy Technician Certificate -

Three Rivers Community College
Norwich, CT
12.2022

Certificate - Bartending/ Mixology

Connecticut School of Bartending
Norwich, CT
07.2022

Associates Degree - Human Services

Three Rivers Community College
Norwich, CT
05.2016

Skills

  • Excellent communication and strong leadership
  • Ability to work in a fast-paced, high-stress environment
  • Impressive customer service skills and work ethic
  • Comfortable with programs such as Microsoft Office, Microsoft Word, Excel, Tribeware
  • Problem solver with an acute attention to detail
  • Efficient multitasker with the ability to learn and adapt quickly
  • Email and telephone etiquette
  • Strong mathematical skills
  • Calm and patient demeanor

Timeline

Client Service Navigator/ Case Manager

TVCCA
02.2023 - Current

Special Needs/ Behavior Paraprofessional

Groton Middle School
09.2022 - 02.2023

Pharmacy Technician

CVS Pharmacy
07.2018 - 02.2022

Table Games Dual Rate Supervisor/Dealer

Mohegan Sun
11.2016 - 05.2022

Pharmacy Technician Certificate -

Three Rivers Community College

Certificate - Bartending/ Mixology

Connecticut School of Bartending

Associates Degree - Human Services

Three Rivers Community College
Jaryn Burgis