Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Bohdana Kapushchak

Elmwood Park,IL

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Solid understanding of customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

The Room Place
02.2022 - 04.2023
  • Resolved customer concerns using strong communication and conflict management skills
  • Helped customers navigate store, complete sales, and process returns
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Checked sister stores and online options to locate items for customers
  • Met or exceeded individual sales goals and key performance indicators (KPIs)
  • Managed approximately 25 customers daily, during busy days, helping them find appropriate products.
  • Used feedback from customers and personal observations to better capitalize on sales opportunities
  • Assisted customers with sales and service needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Sales Associate

Bargains In A Box
07.2020 - 01.2022
  • Resolved customer concerns using strong communication and conflict management skills
  • Checked sister stores and online options to locate items for customers
  • Helped customers navigate store, complete sales, and process returns
  • Assisted with receiving, pricing, and merchandising
  • Contacted customers to finalize sales and service transactions
  • Managed approximately up to 100 customers per day at registers.
  • Built attractive displays and merchandised products
  • Discussed promotions and special offers to customers to increase sales
  • Maintained calm demeanor and managed issues professionally and according to company standards
  • Demonstrated selling experience in fast-paced, service-oriented retail setting.

Education

High School Diploma -

Elmwood Park High School
Elmwood Park, IL
06.2021

Skills

  • Ability to Multitask Expert
  • Sales Goals Attainment
  • Computer Skills Expert
  • Customer Service Expert
  • Communication Skills Expert
  • Good time management Expert
  • Verbal and Written Communication
  • Friendly and Outgoing

Certification

  • Licensed Life Insurance Producer - 2024 to 2026

Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Polish
Full Professional
Russian
Full Professional

Timeline

Sales Associate

The Room Place
02.2022 - 04.2023

Sales Associate

Bargains In A Box
07.2020 - 01.2022

High School Diploma -

Elmwood Park High School
Bohdana Kapushchak