Blaine Munro
Woodcliff Lake,NJ
Summary
Results-driven IT professional with extensive experience in the operations, engineering, administration, and the support of LAN/WAN infrastructures. In-depth expertise in analysis, implementation, optimization, troubleshooting and documentation of IT Systems. Strong hands-on technical knowledge of LAN/WAN, SDWAN, Operating Systems, Active Directory, IPT, Messaging and Unified Communications. Proven ability to manage projects and work well with others to assure success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of IT Architecture
Credit Agricole CIB
09.2023 - 05.2024
- Reports to CTO and responsible for all IT architecture for the Americas
- Responsible for all design and day 1 deployments including day 2 operational turnover
- Works with Paris HQ IT team to plan and deploy technology standards consistent throughout all regions
- Projects include LAN/WAN, SDWAN, hosted telephony (trader phone systems) and global wireless.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Director of Network Infrastructure & Operations
Credit Agricole CIB
09.2021 - 09.2023
- Manages internal and outsourced operational network resources to maintain the bank’s network infrastructure in the America’s region
- This includes the headquarters in NYC, two datacenters in NJ and remote offices in the US, Canada and South America
- Manage all network related vendors, all contracts, POs and SOWs
- Maintain all SLAs and ITIL processes and lifecycle management with Service Now.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Director of Network Operations
New Jersey Transit
06.2020 - 09.2021
- Manages a staff of 22 NOC engineers, supervisors and managers over three shifts to provide a 24 x 7 x 365 network operational service to NJT
- Responsible for maintaining all SLAs & matrices, ITIL practices and all NOC reports to senior management.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Project Manager & Sr Network Engineer
Tapestry – Coach/Kate Spade & Stuart Weitzman
04.2018 - 07.2020
- Project manager responsible for upgrading the all WAN/Broadband Internet connections for all of Tapestry’s retails stores in North America, approximately 750 stores
- This includes secondary 5G/4G Cradlepoint wireless connections back to head end firewalls at the primary/secondary datacenters.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Sr Manager & Sr Network Engineer of Architecture & Network Service Delivery(Operations)
Sony Corporation
07.2007 - 04.2017
- Hands on Senior Manager for global initiatives such as MPLS rollouts, Unified Communications, IP Telephony, IPv6, Mobile Messaging/Active Sync, Wide Area Network Acceleration & Optimization, Global Network Architecture Documentation and Standards.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Designed scalable WAN architectures to accommodate growing bandwidth requirements while minimizing costs.
Project & Network Manager / Senior Consultant / Senior Network Engineer
Butler International, Inc
04.2005 - 07.2007
- Managed Butler’s entire WAN/VPN infrastructure including 40+ sites including maintenance of all routers, switches and firewalls
- Support CAD engineers with access to Catia and Pro-Engineer systems located at customer sites.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies and applications.
- Improved network performance by implementing advanced monitoring tools and troubleshooting techniques.
- Conducted thorough research on available software solutions before finalizing purchases or upgrades based on compatibility with organizational needs.
- Optimized network infrastructure by designing and implementing scalable solutions to support business growth.
- Diagnosed complex network-related issues using packet capture analysis tools for timely resolution of problems.
Server Admin & Operations Manager/Network Architecture
Barr Laboratories, Inc.
02.2004 - 04.2005
- Manager of a staff of 10 Unix/Windows server administrators
- Daily responsibilities include server administration and operations of Barr’s Intel & UNIX server environment, all deployments of new systems as well as maintaining and upgrading existing systems while adhering to Barr’s SOP & validation process required by the FDA.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Sr. Consultant / Senior Network Engineer/Systems Administrator
Delta Corporate Services, Inc.
02.2002 - 11.2003
- Senior staff consultant assigned to various customer engagements.
Managing Consultant & Senior Network Engineer
Butler International, Inc
01.2000 - 01.2002
- Managing Consultant of a staff of eight network engineers in the New Jersey and New York area
- Responsible for resource planning and sales support to large Fortune 500 clients.
Education
Computer Science -
Ramapo College of NJ
Skills
- LAN/WAN/Wireless
- IP Routing Protocols - BGP/EIGRP/OSPF
- Firewalls - Checkpoint/Fortinet
- VMware ESX
- Windows
- Linux
- MAC OSX
Certification
- Cisco CCNA
- ITIL V3 Foundations
Timeline
Director of IT Architecture
Credit Agricole CIB
09.2023 - 05.2024
Director of Network Infrastructure & Operations
Credit Agricole CIB
09.2021 - 09.2023
Director of Network Operations
New Jersey Transit
06.2020 - 09.2021
Project Manager & Sr Network Engineer
Tapestry – Coach/Kate Spade & Stuart Weitzman
04.2018 - 07.2020
Sr Manager & Sr Network Engineer of Architecture & Network Service Delivery(Operations)
Sony Corporation
07.2007 - 04.2017
Project & Network Manager / Senior Consultant / Senior Network Engineer
Butler International, Inc
04.2005 - 07.2007
Server Admin & Operations Manager/Network Architecture
Barr Laboratories, Inc.
02.2004 - 04.2005
Sr. Consultant / Senior Network Engineer/Systems Administrator
Delta Corporate Services, Inc.
02.2002 - 11.2003
Managing Consultant & Senior Network Engineer
Butler International, Inc
01.2000 - 01.2002
Computer Science -
Ramapo College of NJ
- Cisco CCNA
- ITIL V3 Foundations
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