Blaine Replogle
Owasso,OK
Summary
Dynamic professional with expertise in training and customer service, honed at Raising Cane's. Proven ability to enhance team performance and streamline operations, resulting in a 20% reduction in wait times. Skilled in time management and fostering a collaborative environment, ensuring exceptional service quality and customer satisfaction. Adept at maintaining high standards in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Barista
Panera Bread
Owasso, OK
11.2025 - Current
- Prepared and served high-quality beverages and food items following established recipes.
- Operated espresso machines and coffee brewing equipment efficiently to meet customer demands.
- Maintained cleanliness and organization of workstations adhering to health and safety standards.
- Assisted in training new baristas on menu offerings and operational procedures.
Fast Food Crew Trainer
Raising Cane's
Owasso, OK
10.2024 - Current
- Trained new crew members on customer service and food preparation standards.
- Ensured compliance with food safety regulations and cleanliness protocols.
- Assisted in scheduling and managing daily staffing needs for shifts.
- Monitored team performance to maintain high service quality and efficiency.
- Conducted regular training sessions to reinforce operational procedures and policies.
- Developed training materials to enhance onboarding processes for new hires.
- Collaborated with team members to improve workflow and reduce wait times during peak hours.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
Fast Food Team Member
Zaxbys
Owasso, OK
11.2022 - 07.2024
- Prepared and assembled food orders efficiently during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Operated kitchen equipment safely, adhering to safety protocols and guidelines.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
- Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.
- Collaborated with team members for smooth shift transitions, maintaining consistent quality of service throughout the day.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Improved order accuracy by attentively listening to customer requests and promptly addressing any concerns or modifications.
Education
High School Diploma -
Owasso High School
Owasso, OK05.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Panera Bread
11.2025 - Current
Fast Food Crew Trainer
Raising Cane's
10.2024 - Current
Fast Food Team Member
Zaxbys
11.2022 - 07.2024
High School Diploma -
Owasso High School