Blaine Lamb-Rosenfeldt
Illinois,IL
Summary
Dynamic Healthcare Management Professional with over 10 years of experience optimizing operations and enhancing patient care. Expertise in Human Resources and Office Administration, complemented by a Bachelor’s in Business Administration. Proven track record in Behavioral Health, utilizing patient assessment and intervention techniques to drive mental health outcomes. Exceptional communication and organizational skills foster collaborative environments and exceed professional goals.
Overview
33
33
years of professional experience
Work History
Behavioral Health Specialist
Will County Health Department
02.2021 - 06.2023
- Fostered team collaboration by training and mentoring junior staff effectively.
- Maintained confidentiality by handling sensitive information in accordance with policies.
- Delivered exceptional service through prompt responses and thorough issue resolution.
- Organized company events and meetings to enhance teamwork and employee morale.
- Created tailored treatment plans to effectively address client mental health needs.
- Assessed client progress regularly to adjust treatment strategies as necessary.
Operations Nurse Manager - Orthopedic/Operations Manager
DuPage Medical Group
08.2016 - 11.2021
- Streamlined daily operations across 10+ medical offices and specialties.
- Trained and supervised administrative staff, nurses, and physicians effectively.
- Ensured strict compliance with healthcare regulations and legal obligations.
- Oversaw financial management, including budgets and payroll processes.
- Addressed patient concerns and complaints with professionalism and care.
- Optimized appointment scheduling for improved office efficiency and patient flow.
- Managed medication inventory and ordering for uninterrupted service delivery.
- Developed strategies that enhanced patient care and operational efficiency across departments.
Administrator for Behavioral Health Division
NCO/EGS Healthcare Division
01.1990 - 02.2016
- Enhanced patient advocacy through effective support within healthcare facilities.
- Evaluated medical records, determining patient eligibility for behavioral health programs.
- Coordinated physician connections to ensure timely patient care and communication.
- Streamlined patient admissions process, assisting families with necessary documentation.
- Resolved patient concerns promptly, fostering trust and satisfaction in care.
- Facilitated communication among healthcare teams, improving collaboration and patient outcomes.
Education
Bachelor of Business Administration - Medical
Westwood College
Illinois 05-1999
Skills
- Discharge planning
- Suicide risk assessment
- Behavioral treatment services
- Assessment reports and other documentation
- Behavior modification
- Treatment plans
- Psychoeducation
- Heartsaver first aid CPR AED (first aid CPR AED)
- Interpersonal communication
- Grief counseling
- Case management proficiency
- Referrals
- Charting and other documentation
Timeline
Behavioral Health Specialist
Will County Health Department
02.2021 - 06.2023
Operations Nurse Manager - Orthopedic/Operations Manager
DuPage Medical Group
08.2016 - 11.2021
Administrator for Behavioral Health Division
NCO/EGS Healthcare Division
01.1990 - 02.2016
Bachelor of Business Administration - Medical
Westwood College