Proactive Supervisor with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Partners with senior management in the accomplishment of demanding targets and deadlines while encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Work History
Business Operations Supervisor
2 Years 7 Months
UPS | 02.2024 - Current
Trained and mentored team members on operational procedures and best practices.
Spearheaded development and implementation of process improvements to optimize workflow efficiency.
Oversaw operation of 100 employees, ensuring adherence to safety training protocols and production standards in a multi-million dollar facility.
UPS On-Road Supervisor
3 Years
UPS | 02.2021 - 02.2024
Balance schedules and customer demands against team capabilities and available resources to meet performance objectives.
Develop and implement performance improvement strategies and plans to promote continuous improvement.
Lead training courses to new employee groups ensuring team members meet and exceed UPS standards and procedures.
Track attendance and progress against goals for each participant.
Utilize available resources to dispatch drivers meeting delivery demands while maintaining DOT compliance.
UPS Driver
6 Months
UPS | 08.2020 - 02.2021
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Delivered goods and products to customer on time and in excellent condition.
Digital Online Category Specialist
3 Years 7 Months
O'Reilly Automotive | 01.2018 - 08.2021
Consulted with product managers to enhance products based on customer data.
Worked with advertising teams to create, deploy and optimize marketing initiatives for automotive customers.
Aligned activities with corporate objectives by coordinating marketing, merchandise and IT processes.