Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blaine Watkins

Eastpointe

Summary

Operations professional with strong background in streamlining processes and optimizing efficiency. Demonstrates robust focus on team collaboration and consistently meets organizational goals. Adaptable and reliable with skills in project management, data analysis, and problem-solving. Known for clear communication, strategic thinking, and results-driven approach.

Overview

2018
2018
years of professional experience

Work History

Operations Associate

Equity Trust
2009 - 2012
  • Providing excellent customer service and effectively resolving customer issues.
  • Understanding and educating customers and coworkers on consumer deposit products
  • Demonstrating acumen in sales, customer service, relationship management, communication and presentation

Corrections Officer

Lorain County Sheriffs Office
01.2012 - 01.2015
  • Managed over 350 inmates while on duty
  • Maintained safety and security throughout the facility
  • Organized proper documents to ensure all facility protocols were enforced

Manager and Server

Blockheads
01.2016 - 01.2018
  • Improved efficiency, sequence of service, order expediting and table-turn times
  • Increased staff morale while cutting staff turnover via recognition programs
  • Oversee front and back of house staff, complying with restaurant policies

Assistant Manager

Calexico
2018 - 2020
  • Assisted in daily operations, ensuring team alignment with management objectives.
  • Coordinated staff schedules to optimize resource allocation and maintain service quality.
  • Implemented process improvements resulting in increased operational efficiency and reduced errors.
  • Trained new employees on company policies, procedures, and best practices for customer service.

Assistant Manager

Aeropostale
2020 - 2022
  • Proactively identified opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers.
  • Monitored inventory levels, facilitating timely reorders to prevent stock shortages.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Supported budgeting activities by tracking expenses and identifying cost-saving opportunities.

Dispatcher

DBE Logistics
2022 - 2025
  • Coordinated dispatch schedules to optimize delivery routes and reduce delays.
  • Monitored vehicle locations using GPS tracking systems to ensure timely arrivals.
  • Communicated effectively with drivers to relay instructions and address concerns promptly.
  • Maintained accurate records of shipments, ensuring compliance with safety regulations.

Education

High School Diploma - undefined

North Ridgeville High School
North Ridgeville, OH
01.2008

Dog Training Certificate - undefined

That's My Dog! Training Academy
Hazel Green, WI
01.2008

First Aid & CPR Certification - undefined

American Red Cross
Elyria, OH
01.2015

State of Ohio Corrections Certificate - undefined

Lorain County Corrections Academy
Elyria, OH
01.2014

Skills

  • Cash Handling
  • Interpersonal Communication
  • Technology
  • Customer Rapport
  • Schedule Management
  • Bookkeeping
  • Staff Management

Timeline

Manager and Server

Blockheads
01.2016 - 01.2018

Corrections Officer

Lorain County Sheriffs Office
01.2012 - 01.2015

High School Diploma - undefined

North Ridgeville High School

Dog Training Certificate - undefined

That's My Dog! Training Academy

First Aid & CPR Certification - undefined

American Red Cross

State of Ohio Corrections Certificate - undefined

Lorain County Corrections Academy

Operations Associate

Equity Trust
2009 - 2012

Assistant Manager

Calexico
2018 - 2020

Assistant Manager

Aeropostale
2020 - 2022

Dispatcher

DBE Logistics
2022 - 2025

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Blaine Watkins