Maya Karpinski
Elyria,OH
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Associate II
Equity Trust
Westlake, OH
11.2023 - Current
- Monitored and managed workflows to meet deadlines for all clients.
- Recognized opportunities to optimize processes and enhance overall efficiency.
- Enhanced customer experience by providing excellent phone-based support.
- Maintained consistent performance, meeting productivity goals month after month.
Store Manager
Journeys Kidz
North Olmsted, OH
06.2021 - 10.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Updated and maintained store signage and displays.
Assistant Store Manager
Journeys Shoes
North Olmsted, OH
01.2019 - 06.2021
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Coached and developed store associates through formal and informal interactions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Lorain High School
Lorain, OH05-2019
Skills
- Project Management
- POS Systems
- Shift Scheduling
- Payroll Management
- Store operations oversight
- Retail Inventory Management
- Employee Training
- Customer Service Management
- Team Development
- Customer Service
Certification
- Adobe Certified
- Photoshop Certified
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Operations Associate II
Equity Trust
11.2023 - Current
Store Manager
Journeys Kidz
06.2021 - 10.2021
Assistant Store Manager
Journeys Shoes
01.2019 - 06.2021
High School Diploma -
Lorain High School
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