Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Associate II
Equity Trust
Westlake, OH
11.2023 - Current
Monitored and managed workflows to meet deadlines for all clients.
Recognized opportunities to optimize processes and enhance overall efficiency.
Enhanced customer experience by providing excellent phone-based support.
Maintained consistent performance, meeting productivity goals month after month.
Store Manager
Journeys Kidz
North Olmsted, OH
06.2021 - 10.2021
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Recruited, trained and supervised new employees.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Trained and mentored associates to teach daily tasks and procedures.
Updated and maintained store signage and displays.
Assistant Store Manager
Journeys Shoes
North Olmsted, OH
01.2019 - 06.2021
Provided leadership support during peak business hours by motivating staff members to meet targets.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Coached and developed store associates through formal and informal interactions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.