Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blair Belcher

Opelika,AL

Summary

Proven team player with a strong work ethic, demonstrated at Chick-fil-A by enhancing customer satisfaction and maintaining high service standards under pressure. Skilled in cash handling and allergy awareness, adept at creating positive dining experiences and efficiently resolving guest concerns, contributing to significant improvements in service quality. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Overview

2
2
years of professional experience

Work History

Front of House Employee

Chick-fil-A
07.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Volunteer

Opelika High School
02.2024 - 02.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Babysitter

Freelace
06.2023 - 08.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Server

Wasabi Japanese Steakhouse & Sushi Bar
09.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bachelor of Science - Pre-Health Administration

Auburn University
Auburn, AL
05.2027

High School Diploma -

Opelika High School
Opelika, AL
05.2024

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Phone Etiquette
  • Cash handling proficiency
  • Order Taking
  • Greeting guests
  • Allergy awareness

Timeline

Front of House Employee

Chick-fil-A
07.2024 - Current

Volunteer

Opelika High School
02.2024 - 02.2024

Babysitter

Freelace
06.2023 - 08.2023

Server

Wasabi Japanese Steakhouse & Sushi Bar
09.2022 - 01.2023

Bachelor of Science - Pre-Health Administration

Auburn University

High School Diploma -

Opelika High School

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Blair Belcher