BLAIR DUFOUR
Chicago,IL
Summary
Organized and ambitious candidate successful at managing multiple priorities and working effectively with cross-functional teams and leaders willing to bring a positive attitude and thirst for knowledge. Willingness to take on added responsibilities to achieve success and exceed expectations.
Overview
2
2
years of professional experience
Work History
Associate Product Manager
Medline Industries, LP
Northfield, IL
06.2021 - Current
- Collaborated with cross-functional teams including sales, marketing, sourcing, inventory, quality, and R&D to manage and oversee 1,600 SKUs through all stages of the product life cycle, from ideation to maintenance
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Compiled product, market and customer data to ensure products remained relevant and competitive, as well as built profit projections for both existing and new markets
- Identified opportunities to launch new products and to sell existing products into new markets, and utilized marketplaces such as Amazon to expand profit potential by reaching new customers
Contracted Implementation Analyst
Blue Cross Blue Shield Of IL, TX, MT, OK, NM
Chicago, IL
11.2020 - 05.2021
- Spearheaded a strategic project to showcase the Group Experience Team's value story by communicating to senior leadership and both new and prospective clients the volume and quality of service being provided to clients on behalf of the the firm at large to secure greater staffing and financial resources
- Collaborated closely with management and cross functional teams to analyze 5 years of data and translate it into a meaningful story reflective of the business
- Assisted in implementation processes and tasks necessary for products to be functional and efficient by clients' go-live dates
Client Experience Intern
Blue Cross And Blue Shield Of IL, TX, MT, OK, NM
Chicago, IL
06.2020 - 08.2020
- Participated in 37 group implementation and sales and account management trainings, and arranged over 50 networking calls to better understand my industry and role within my team
- Tracked company-wide membership fluctuations utilizing salesforce tools, assisted in redesigning the team SharePoint, aided in client benefit booklet quality reviews, and reported Blue Cross Blue Shield system clean-up numbers to management
- Applied training through completing a mock client implementation by crafting implementation timeline and scope documents
Claims Adjuster
Aon Affinity Travel Practice
Garden City, NY
05.2020 - 06.2020
- Managed thousands of dollars in claim payments, and processed up to 65 trip cancellation claims per day with 99.8% accuracy during the COVID-19 pandemic
- Learned to read and use policy language, utilize claims systems, and adapt to rapidly changing policy during pandemic
Education
Bachelor of Science - Business Administration, Marketing
Fisher College of Business – Ohio State University
Columbus, OH05.2021
Skills
- Microsoft Office
- Public Speaking
- Cross-Functional Collaboration
- Professional Relationships
- Product Management and Branding
- SAP Business Objects
- Product Presentation
- Product Strategy
Timeline
Associate Product Manager
Medline Industries, LP
06.2021 - Current
Contracted Implementation Analyst
Blue Cross Blue Shield Of IL, TX, MT, OK, NM
11.2020 - 05.2021
Client Experience Intern
Blue Cross And Blue Shield Of IL, TX, MT, OK, NM
06.2020 - 08.2020
Claims Adjuster
Aon Affinity Travel Practice
05.2020 - 06.2020
Bachelor of Science - Business Administration, Marketing
Fisher College of Business – Ohio State University
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