Blair Gray
Toledo
Summary
Detail-oriented professional with 10+ years’ experience in customer service, financial transactions, and medical assisting. Skilled in EHR systems, insurance processing, compliance, and team collaboration. Recognized for accuracy, adaptability, and delivering excellent client care.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Spicy Tuna Sushi Bar and Grill
10.2019 - Current
- Oversee daily operations, staff scheduling, and inventory control for high-volume restaurant.
- Manage cash handling and reconciliation with 100% accuracy.
Customer Service Representative
American Broadband
04.2016 - Current
- Handled high-volume calls, resolved customer issues, and documented accounts.
- Consistently met performance goals and improved client satisfaction.
Medical Assistant
ProMedica/Toledo Peds
08.2019 - 01.2022
- Managed scheduling, check-in/out, insurance processing, and EHR documentation.
- Provided patient support and maintained compliance with healthcare standards.
Front Desk Receptionist
Hampton by Hilton
04.2015 - 03.2016
- Handled guest check-ins/outs, payments, and resolved issues quickly.
Member Service Representative
ProMedica Federal Credit Union
09.2015 - 12.2015
- Processed teller transactions accurately and delivered banking support.
Server/Cashier/Trainer
Cracker Barrel
05.2014 - 09.2015
- Processed transactions, upsold items, and trained new employees.
Education
High School Diploma - undefined
Penta Career Center
Perrysburg, OHMedical Assisting
Stautzenberger College
Maumee, OHSkills
- Cash Handling & Accuracy
- Customer Service & Resolution
- Record-Keeping & Compliance
- EHR / POS / Banking Software
- Team Leadership & Training
- Multitasking in Fast Environments
- Fraud Detection
- Attention to Detail
Additional Information
Proficient in Microsoft Office, POS & banking systems. Strong organizational & multitasking skills. Flexible schedule including weekends.
Timeline
Restaurant Manager
Spicy Tuna Sushi Bar and Grill
10.2019 - Current
Medical Assistant
ProMedica/Toledo Peds
08.2019 - 01.2022
Customer Service Representative
American Broadband
04.2016 - Current
Member Service Representative
ProMedica Federal Credit Union
09.2015 - 12.2015
Front Desk Receptionist
Hampton by Hilton
04.2015 - 03.2016
Server/Cashier/Trainer
Cracker Barrel
05.2014 - 09.2015
High School Diploma - undefined
Penta Career Center
Medical Assisting
Stautzenberger College
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