Sally Perez
Wingstop Restaurant
San Bernardino,CA
2
years of professional experience
Customer focused professional with experience in high volume, fast paced environment's. Skilled in cash handling , POS systems, accuracy, and delivering excellent service,. Known for reliability, attention to detail, and maintaining professionalism under pressure. Seeking to transition into a Bank Teller role to apply strong transaction, customer service, and problem solving skills.
Work History
Shift Lead ( Training for Assitant Manager )
3 Months- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored new team members on operational procedures and customer service skills.
- Managed inventory levels, coordinating timely orders and inputting waste
- Facilitated effective communication between kitchen and front-of-house staff during peak hours.
- Doing invoices and sending emails
- Cash Handling / Deposits
- Sending Orders
- Calling customers to resolve any issues or concerns
Accounting Customer Service
7 Months- Processed high volume cash, card, and digital payments with 100% accuracy
- Balanced cash drawer and maintained accountability for all transactions
- Assisted customers with questions, concerns, and special requests
- Maintained professionalism and accuracy during peak rush periods
- Followed company policies for refunds, voids, and payment corrections
- Operated POS system quickly and accurately
- Provided friendly, efficient service in a fast paced environment
- Ensured order accuracy and resolved customer issues
- Quick books
- Excel / Taking orders over the phone
- Invoices
Crew Member
9 Months- Cash handling and POS systems
- Team work / Communication skills
- Adaptability / Time Management
- Problem Solving / Attention to detail
- Taking orders / Customer service
- Sales and Upselling
Reception
1 Year 1 Month- Handled daily cash transactions and maintained accurate drawer counts
- Processed payments, refunds, and adjustments following company policy
- Provided customer support and resolved issues professionally
- maintained confidentiality and followed security procedures
- Excel
- Quick Books
- Input Account payable / Account receivable
- Taking orders over the phone
- Invoices
Education
High School Diploma
Skills
Cash Handling & Accuracy
Customer Service Excellence & High Volume Service
Pos Systems / Transaction Processing
Problem Solving & Professional Communication
Multitasking
Fraud Awareness (entry - level)
Team Collaberations
Cash Drawing Balancing
Basic Computer Skills
Timeline
Shift Lead ( Training for Assitant Manager )
Wingstop Restaurant
03.2026 - CurrentRead More
Accounting Customer Service
Classic Pallets
08.2025 - 03.2026Read More
Crew Member
Raising Canes
12.2024 - 09.2025Read More
Reception
Sunny Pallets
05.2024 - 06.2025Read More
La Sierra Highschool
High School Diploma
Read More