Summary
Overview
Work History
Education
Skills
Timeline
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Blair Greyson

Blair Greyson

Philadelphia,PA

Summary

Detail-oriented IT professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

IT Project Lead

Pep Boys
07.2026 - Current
  • Handled IT deployment needs, including PO creation via SAP, planning and organizing IT and low voltage cabling for new stores, and managing IT equipment removal and deployment for active and closing stores. Organized teams across multiple departments and third parties.
  • Tracked project status, escalating risks and dependencies to keep implementation work moving forward.
  • Supported software rollout activities, including testing, issue resolution, and user readiness planning.
  • Coordinated IT project tasks, maintaining timelines, priorities, and deliverables across cross-functional teams.

IT Service Desk Lv 1

Pep Boys
04.2025 - 07.2026
  • Delivered IT support via phone to 800+ store locations and multiple corporate offices, ensuring efficient resolution of technical issues. Troubleshot point of sale systems, maintained Pep Boys' systems, and resolved issues with verifone signature pads, windows PCs, linux terminals, and more, contributing to system reliability. Created, updated, and managed tickets via Jira, streamlining incident tracking and resolution processes.

IT/IS Help

Take2IT/Cvent
04.2024 - 10.2024
  • Oversaw IT equipment for Cvent's Portland Office, ensuring availability for staff. Organized and maintained IT equipment storage.

Education

Associates Degree - Network Administration

Portland Community College
Portland, OR
09-2025

Associates Degree - Cybersecurity

Portland Community College
Portland, OR
09-2025

Skills

  • Requirements analysis
  • Project tracking
  • Jira
  • Linux
  • User training
  • Microsoft Office Suite
  • Training and support
  • Technical leadership
  • Cross-functional coordination
  • Planning and scheduling
  • Team collaboration
  • Verbal and written communication

Timeline

IT Project Lead

Pep Boys
07.2026 - Current

IT Service Desk Lv 1

Pep Boys
04.2025 - 07.2026

IT/IS Help

Take2IT/Cvent
04.2024 - 10.2024

Associates Degree - Cybersecurity

Portland Community College

Associates Degree - Network Administration

Portland Community College
Blair Greyson