Dedicated Recreation Assistant with proven skills in customer service, safety compliance, and effective communication. Passionate about creating enjoyable experiences for residents and ensuring a safe environment.
Overview
7
7
years of professional experience
Work History
Recreation Assistant
The Villages Recreation and Parks
The Villages, Florida
09.2018 - Current
Maintained equipment and facilities to ensure safe usage.
Provided support to patrons, addressing inquiries and concerns effectively.
Implemented safety protocols during activities and events for participant well-being.
Set up facility areas with supplies, tables and chairs for planned activities.
Provided customer service and answered questions related to recreation activities.
Connected personally with residents to improve participation and enjoyment.
Maintained inventory of all recreation equipment, ensuring it was in good working condition at all times.
Ensured all necessary supplies were available for each activity session.
Compiled statistical data related to program participation, attendance, and overall satisfaction ratings.
Maintained cleanliness and organization of recreational facilities and equipment.
Monitored recreational areas to ensure safety and compliance with rules and regulations.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Education
Bachelor of Science - Social Studies
Slippery Rock University of Pennsylvania
Slippery Rock, PA
05-1970
Skills
Customer service
Safety compliance
Effective communication
Problem solving
Data analysis
Team collaboration
Conflict resolution
Troubleshooting
Critical thinking
Dependable and responsible
Analytical and critical thinking
Flexible and adaptable
Time management
Organization
Multitasking
Self-motivated and able to work independently or in a team setting