Stacey Wade
Colorado Springs,CO
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Recreation Assistant
Genesis HealthCare
Colorado Springs, CO
11.2014 - 06.2019
- Planned daily recreation programs for Genesis HealthCare residents.
- Adapted programs for resident abilities, preferences, and care plans.
- Monitored participants during recreational activities to ensure safety regulations were followed.
- Assisted residents during group activities and social events.
- Connected personally with residents to improve participation and enjoyment.
- Supported outings, special events, and holiday celebrations.
- Communicated activity needs with nursing staff and families.
- Documented resident participation and activity attendance records.
- Created promotional materials to advertise upcoming recreation programs and events.
Transportation
Genesis HealthCare
Colorado Springs, CO
01.2015 - 12.2018
- Coordinated transportation appointments for guests, ensuring timely service.
- Provided transportation to medical appointments and recreational activities.
- Assisted residents with safe boarding and exiting of van to enhance travel safety.
- - Helped coordinate transportation plans for large groups attending offsite events.
- - Delivered customer service support to clients, addressing inquiries during transportation.
CNA - Certified Nursing Assistant
Genesis HealthCare System
Colorado Springs, CO
11.2014 - 11.2015
- Monitored vital signs and reported changes to nursing staff.
- Assisted Genesis HealthCare System patients with bathing, dressing, and personal hygiene to promote dignity and comfort.
- Repositioned patients to support comfort and pressure injury prevention.
- Facilitated patient transfers using gait belts and safe lifting methods to ensure safety and comfort.
- Responded to patient needs with calm, respectful bedside communication.
- Answered call lights promptly and responded to patient needs accordingly.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Coordinated daily patient needs with care teams to enhance patient care and support.
- Documented care in electronic health records and shift notes.
CSR - Customer Service Representative
U-Haul
Colorado Springs, CO
06.2014 - 11.2014
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer calls about storage units, pricing, and service options.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Handled U-Haul customer reservations for trucks, trailers, and moving equipment.
- Processed rental agreements, returns, and account updates in U-Haul systems.
- Explained moving supplies, towing equipment, and center policies to customers.
- Documented customer concerns and service requests in U-Haul records.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Patient Care Technician
UC Health Colorado
Colorado Springs, CO
02.2012 - 11.2014
- Assessed patient vital signs and reported changes to UC Health Colorado nurses.
- Facilitated patient hygiene, bathing, grooming, and daily comfort care to enhance patient well-being.
- Transferred patients safely using lifts, wheelchairs, and gait belts.
- Recorded patient observations in electronic medical records to ensure accurate and timely updates for care teams.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Delivered emotional support for patients and families during difficult times, fostering a compassionate care environment.
- Supported nursing staff with admissions, discharges, and room setup.
- Collected specimens and prepared samples for laboratory testing.
- Instructed new employees on proper techniques of performing daily tasks.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Education
Medical Billing & Coding (Online course) -
Aapc
11-2026
Medical Specialties (AS) -
College America
Colorado Springs, CO06-2011
Skills
- Patient Care
- Palliative care expertise
- Patient assessments
- Vital Signs
- Documentation
- Electronic health records
- HIPAA compliance
- Medical Records
- Medical office management
- Medical Scheduling
- Program documentation
- Activity assessment
- Event coordination
- Family collaboration
- Customer service
- First aid and CPR
- Training
- Reliability
- Detail-oriented
- Computer literacy
- Teamwork
- Professionalism
- Management
- Clerical support
- Customer service skills
- Dialysis Experience
- Reliability
- Customer service skills
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- Certified Nursing Assistant (CNA)
- CNA
- January 2012 to January 2022
Additional Information
Authorized to work in the US for any employer
Timeline
Transportation
Genesis HealthCare
01.2015 - 12.2018
Recreation Assistant
Genesis HealthCare
11.2014 - 06.2019
CNA - Certified Nursing Assistant
Genesis HealthCare System
11.2014 - 11.2015
CSR - Customer Service Representative
U-Haul
06.2014 - 11.2014
Patient Care Technician
UC Health Colorado
02.2012 - 11.2014
Medical Billing & Coding (Online course) -
Aapc
Medical Specialties (AS) -
College America