BLAIR SEU
Blacklick,OH
Summary
Driven professional with a track record of enhancing customer satisfaction at Marcs Stores through exceptional customer support and attention to detail. Skilled in problem-solving and workflow coordination, demonstrated at the Student Recreation And Wellness Center. Balances a positive attitude with proficiency in cash handling, ensuring high levels of accuracy and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Assistant
Student Recreation And Wellness Center
03.2023 - 05.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Caregiver
Allied Health
06.2023 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Marcs Stores
12.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashiers
Marcs Stores
05.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Public Health
Kent State University
Kent, OH05.2025
No Degree -
South High School
Columbus, OH05.2021
Skills
- Positive Attitude
- Attention to Detail
- Professional and Friendly
- Customer Support
Certification
cpr
Languages
Swahili
Full Professional
Timeline
Caregiver
Allied Health
06.2023 - 12.2023
Operations Assistant
Student Recreation And Wellness Center
03.2023 - 05.2024
Customer Service Representative
Marcs Stores
12.2022 - 05.2023
Cashiers
Marcs Stores
05.2022 - 05.2023
Bachelor of Science - Public Health
Kent State University
No Degree -
South High School
cpr
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