Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Blair Sparkman

Blair Sparkman

Mansfield,OH

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience

Work History

Customer Service Rep for Yearbook Advisors

Lifetouch
Ontario, OH
01.2022 - 05.2022
  • Answered calls from teachers, students and year book advisors to assist them with their year book pages via computer

Cahier - Front End and Garden Center

Walmart
Mansfield, OH
03.2021 - 07.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit in the garden center, self scan and registers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.

Customer Service Representative

School Specialty
Mansfield, OH
07.2020 - 10.2020
  • All I was allowed to do was to answer the phone to teachers, principles and superintendents and looked into whether or not their order had shipped or transferred them to another department.

Customer Service Representative

StarTek
Mansfield, OH
03.2018 - 06.2020
  • Was working with a few different companies over the years i was there. Home Buyers Warranty, AT&T, BJ's Whole Sale Club, Nepresso.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Lexington High School
Lexington, OH
06-2006

High School Diploma -

Pioneer Career And Technology Center
Shelby, OH
06-2006

Skills

  • Diplomatic Communication
  • Inbound And Outbound Calling
  • Conflict Management
  • Executive Management Support
  • Outside Sales
  • Sales
  • Call Center
  • Customer Correspondence
  • Researching
  • Product Knowledge
  • Tech Support
  • Billing Inquiries
  • Customer Complaints Escalation
  • Customer Escalations
  • Inquiry Tracking
  • Skilled Multi-Tasker
  • Proficient In windows
  • Fast Learner

Languages

English
Full Professional

Timeline

Customer Service Rep for Yearbook Advisors

Lifetouch
01.2022 - 05.2022

Cahier - Front End and Garden Center

Walmart
03.2021 - 07.2021

Customer Service Representative

School Specialty
07.2020 - 10.2020

Customer Service Representative

StarTek
03.2018 - 06.2020

High School Diploma -

Lexington High School

High School Diploma -

Pioneer Career And Technology Center

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Blair Sparkman