Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively exceeding customer expectations. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Uniform Sales Representative
Cintas
Maple Grove, MN
01.2023 - Current
Built strong, professional relationships through identification of prospects needs, which increased overall sales and opportunities.
Assisted prospects during selection process and helped choose products to meet individual needs.
Cultivated professional relationships by asking appropriate questions, identifying needs and providing insightful information regarding products and services.
Generated sales by prospecting leads, cold calling and negotiating deals.
Analyzed sales performance and service feedback to drive organizational and operational changes.
Scheduled and attended weekly appointments with clients.
Management Trainee
Cintas
Maple Grove, MN
05.2021 - 01.2023
Enhanced leadership abilities through training and hands-on task completion.
Learned company processes, procedures and employee role functions.
Shadowed managers to gain understanding of organizational expectations and management techniques.
Participated in leadership training sessions to develop managerial skills.
Participated in cross-functional training programs to understand various business operations.
Sales Intern
Rolls Royce North America
Mankato, MN
01.2019 - 05.2021
Generated weekly reports on sales activity, market trends, and other relevant information for management review.
Performed administrative duties such as data entry, filing, and order processing.