Brittany Decker
Rockford,IL
Summary
Driven professional with a robust background in sales and customer service, notably at Cintas. Excelled in territory management and SAP proficiency, demonstrating a keen ability to exceed sales targets through strategic cold-calling and effective client relationship management. Proven track record in project time management and problem resolution, enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Uniform Sales Representative
Lechner Services
03.2024 - Current
- Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns
- Generating revenue and meeting sales targets
- Used consultative sales approach to understand and meet customer needs.
Customer Service and Logistics Specialist
Tyson Foods
03.2023 - 03.2024
- Vendor managed inventory for large customer Kroger.
- Tracked supply, and product inventory quantities to maintain necessary levels through the IBM and SAP systems.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Account Executive
Shorr Packaging
09.2022 - 03.2023
- Focused on prospecting and developing new business.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Uniform Outside Sales Representative
Cintas
08.2021 - 09.2022
- Hunted for new business through cold calls and phone blocks.
- Researched potential clients and markets to prepare for appointments.
- Supported customers continuously from sales process to product set-up and use.
Route Service Sales Representative
Cintas
01.2021 - 08.2021
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Utilized route optimization software to plan and manage delivery routes.
- Maintained up-to-date knowledge of products and services to address customer inquiries
New Account Coordinator
Cintas
03.2018 - 01.2021
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Obtained credit records from reporting agencies.
- Managed all multi-location accounts and trained new hires for other locations.
Education
Broadcast Communication
William Woods University
Fulton, MOSkills
- Goal-Oriented
- Cold-calling
- Territory Management
- SAP proficiency
- Microsoft Outlook, Word, and Excel
- Customer service background
- Project and Time Management
Timeline
Uniform Sales Representative
Lechner Services
03.2024 - Current
Customer Service and Logistics Specialist
Tyson Foods
03.2023 - 03.2024
Account Executive
Shorr Packaging
09.2022 - 03.2023
Uniform Outside Sales Representative
Cintas
08.2021 - 09.2022
Route Service Sales Representative
Cintas
01.2021 - 08.2021
New Account Coordinator
Cintas
03.2018 - 01.2021
Broadcast Communication
William Woods University
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