Accomplished Lead Ophthalmic Technician seeking to expand skills and job opportunities in a new and interesting career field.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Technician
Memphis Eye and Cataract Associates
03.2022 - Current
Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
Updated patient records with accurate diagnostic test results, enabling informed decision-making by medical professionals regarding treatments or interventions.
Assisted in minor surgical procedures, ensuring smooth operations and optimal outcomes for patients.
Developed strong relationships with vendors, negotiating favorable contracts on supply purchases that reduced overall costs without sacrificing quality or service levels.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Lead Ophthalmic Technician
Eye Specialty Group
12.2014 - 03.2022
Improved patient care by conducting thorough diagnostic tests and accurately interpreting results for ophthalmologists.
Assisted in minor surgical procedures, ensuring smooth operations and optimal outcomes for patients.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Identified issues during preliminary exam and addressed concerns with physician.
Supported the implementation of new technology within the clinic, increasing efficiency in diagnosis and treatment processes.
Developed strong relationships with vendors, negotiating favorable contracts on supply purchases that reduced overall costs without sacrificing quality or service levels.
Maintained up-to-date knowledge of industry advancements by attending professional development courses regularly to improve the quality of service provided to patients.
Call Center Supervisor
A1 Healthcare and Equiptment
02.2013 - 12.2014
Improved organizational efficiency by effectively recruiting new hires and supporting management with personnel decisions.
Executed Monthly Performance Plans with representatives to to identify production gaps.
Built strong relationships with clients by following up on previous purchases and suggesting new products.
Implemented data-driven decision-making processes, analyzing key performance indicators to identify areas for improvement.
Enhanced team performance with consistent coaching, feedback, and development opportunities.
Education
High School Diploma -
Southaven High School
Southaven, MS
05-2008
No Degree - Nursing
Northwest Community College
Southaven, MS
Skills
Surgical assisting
Electronic medical records
Clinical supervision
Ophthalmic diagnostics
Ophthalmic equipment expertise
Teamwork and collaboration
Problem-solving
Time management
Patient care & patient education
Manual refractions
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Clinical documentation
Self motivation
Medical terminology
Analytical thinking
Professionalism
Certification
HIPAA Compliance Certification – Various Regulatory Compliance Educators.
Eyecare Coding Specialist (ECS) Certificate - American Academy of Professional Coders.
Ophthalmic Scribe Certification (OSC) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
CPR/AED Certification
Timeline
Lead Technician
Memphis Eye and Cataract Associates
03.2022 - Current
Lead Ophthalmic Technician
Eye Specialty Group
12.2014 - 03.2022
Call Center Supervisor
A1 Healthcare and Equiptment
02.2013 - 12.2014
HIPAA Compliance Certification – Various Regulatory Compliance Educators.
Eyecare Coding Specialist (ECS) Certificate - American Academy of Professional Coders.
Ophthalmic Scribe Certification (OSC) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
CPR/AED Certification
High School Diploma -
Southaven High School
No Degree - Nursing
Northwest Community College
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