Dedicated professional with exceptional organizational skills focused on enhancing customer satisfaction. Proven track record in streamlining processes and managing multiple projects, driving team success in dynamic environments.
Overview
4
4
years of professional experience
Work History
Lube Service Technician
HOLT CAT San Antonio
San Antonio, Texas
08.2024 - Current
Perform routine oil changes and fluid checks on various equipment.
Inspect machinery for wear and damage during service intervals.
Communicate regularly with customers regarding the status of their heavy machinery repairs or maintenance needs.
Coordinate with 13 customers weekly for appointment arrangements
Barista Supervisor
Blush Resturant
San Antonio, Texas
01.2024 - 08.2024
Improved customer satisfaction by efficiently managing and delegating tasks to barista team members.
Increased repeat business by consistently delivering exceptional customer service in a busy environment.
Managed cash handling processes with accuracy, maintaining proper accountability for daily transactions.
Technician
Recell
07.2023 - 03.2024
Developed preventive maintenance schedules that decreased unexpected breakdowns.
Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
Ensured safe work environment by adhering to established safety protocols and guidelines.
Adapted to new challenges and technologies, mastering necessary skills efficiently.
Deckhand
Sportsman's Cove Lodge
03.2022 - 09.2022
Maximized client enjoyment through well-planned itineraries that highlighted prime fishing locations within the region.
Executed maintenance tasks, including painting, rust removal, and greasing equipment, to enhance longevity of onboard assets.
Supported efficient loading and unloading of over 100 cargo shipments to decrease potential damage