Blaize Duprat
Orlando,FL
Summary
Analytical professional with a strong foundation in customer support, data analysis, and sports betting markets, bringing an investigative, detail-oriented approach to risk and account review. Experienced in high-volume environments requiring accuracy, sound judgment, and professional communication. Proficient in Excel, SQL, Salesforce, Zendesk, and Tableau, with a proven ability to analyze activity patterns, escalate risk appropriately, and maintain high standards under pressure.
Overview
5
5
years of professional experience
Work History
CRM & Sales Analyst
Orlando City Soccer Club
09.2024 - Current
- Increased sales rep call activity by 60% by building a Tableau dashboard that reinforced accountability, performance pacing, and competition across the sales team.
- Identified inefficiencies in manual list-pulling workflows and resolved them by developing automated SQL queries, improving speed and reducing operational friction.
- Provided weekly insights across 120+ active campaigns, supporting leadership decisions around rep allocation, outreach strategy, and performance pacing.
- Balanced CRM administration, analytics, and campaign support responsibilities while meeting recurring weekly reporting and ad hoc leadership requests.
Sports Betting Analyst (Founder)
SaturdayPropsOnly
01.2023 - Current
- Build and maintain Excel-based betting models and tracking tools to evaluate projections, hit rates, and market efficiency, supporting disciplined decision-making and continuous model refinement
- Translated complex statistical insights into clear, actionable betting analysis for an audience of ~1,000 engaged followers.
- Maintain rigorous attention to detail while tracking bets, outcomes, and model performance, ensuring consistency and accuracy in fast-moving markets.
Business Support Intern
NBC Sports Next
05.2024 - 01.2025
- Provided high-volume B2B customer support via phone and email, handling 50–100 partner inquiries per day while maintaining professional, solution-oriented communication.
- Tracked partner cases and resolution status using Excel, ensuring accurate documentation, follow-up, and visibility across multiple NBC Sports Next platforms.
- Supported management with quality assurance by reviewing 250+ customer support calls and email interactions, evaluating adherence to service standards and identifying coaching opportunities.
50-50 Sales Rep
Orlando Magic
09.2023 - 08.2024
- Consistently ranked Top 3 in 50/50 raffle ticket sales per game by engaging hundreds of fans through persuasive, high-energy verbal communication in a fast-paced live event environment.
- Demonstrated strong self-motivation and work ethic by independently managing in-arena sales zones, proactively approaching fans, and consistently upselling raffle packages to maximize ticket volume.
- Finished the season as the top overall 50/50 raffle ticket seller, earning organizational recognition for sustained high performance and competitive excellence.
Merchandise Associate
Universal Studios
06.2021 - 07.2024
- Delivered high-quality customer service in a fast-paced retail environment, assisting large volumes of guests while maintaining speed, accuracy, and a positive guest experience.
- Recognized for exceptional performance and work ethic, earning Employee of the Month honors three times and receiving Best Newcomer of the Year during annual employee awards.
Education
Bachelor of Science - Sports Management
Liberty University
05.2024
Skills
- Data Analysis Skills
- Excel
- SQL
- Tableau
- Collaboration
- Excel Modeling
- Strategic Problem Solving
- Behavioral Pattern Recognition
- Retention
- Sports Gaming
- Customer Service
Timeline
CRM & Sales Analyst
Orlando City Soccer Club
09.2024 - Current
Business Support Intern
NBC Sports Next
05.2024 - 01.2025
50-50 Sales Rep
Orlando Magic
09.2023 - 08.2024
Sports Betting Analyst (Founder)
SaturdayPropsOnly
01.2023 - Current
Merchandise Associate
Universal Studios
06.2021 - 07.2024
Bachelor of Science - Sports Management
Liberty University