Provide great customer service to every guest. Learn and demonstrate great skills sales. Convert guests to memberships at a high conversion rate of 40% or greater. Show team members how to be productive and on task by leading by example.
Overview
2
2
years of professional experience
Work History
Shift Manager
Ninja Kidz Action Park
01.2023 - 08.2024
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to sell memberships effectively.
Improved overall team performance by effectively delegating tasks and providing clear instructions.