Blake Andries
Lubbock,TX
Summary
Provide great customer service to every guest. Learn and demonstrate great skills sales. Convert guests to memberships at a high conversion rate of 40% or greater. Show team members how to be productive and on task by leading by example.
Overview
2
2
years of professional experience
Work History
Shift Manager
Ninja Kidz Action Park
01.2023 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to sell memberships effectively.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bachelor of Arts - Economics
Texas Tech University
Lubbock, TX05.2027
High School Diploma -
Colleyville Heritage High School
Colleyville, TX05.2023
Skills
- Effective communication
- Decision-Making
- Customer service focus
- Sales
- Leadership
- Organization
Timeline
Shift Manager
Ninja Kidz Action Park
01.2023 - 08.2024
Bachelor of Arts - Economics
Texas Tech University
High School Diploma -
Colleyville Heritage High School
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