Blake Baker
Greenville,SC
Summary
Accounting professional with 4+ years of experience in financial reporting, analysis, and invoice processing for international logistics firm
Overview
16
16
years of professional experience
Work History
E-Commerce Manager
Self-Employed
Greenvale, SC
01.2020 - Current
- Founded and managed an e-commerce business specializing in media, selling on eBay, Discogs, Craigslist, OfferUp, and Facebook Marketplace.
- Analyzed market trends to strategically source inventory from thrift stores, garage and estate sales, liquidation stores, and online/retail arbitrage outlets.
- Managed all aspects of thousands of listings, achieving nearly 2,000 sales, including 1,500 on eBay, and a return rate under 2%.
- Handled all customer interactions and inquiries through email, chat, and phone while maintaining a 5-star feedback rating across all selling platforms.
- Developed and executed online marketing strategies (SEO, social media, paid ads) to enhance store visibility and sales.
- Coordinated the packaging, shipping, and logistics, partnering with various courier services, including international shipments, and optimizing cost-benefit for shipping options.
- Managed an inventory of up to 500 items at a time across multiple platforms, ensuring a constant flow of new stock with an efficient storage system.
- Compiled and organized financial reports and documentation essential for business analytics and tax filing.
Accounting Associate
Transplace
Greenville
01.2015 - 01.2019
- Established relationships with clients to facilitate payment of accounts and resolved client-initiated disputes
- Oversaw the billing specialist role for the department by examining invoices, bills of ladings, and carrier confirmations to ensure documentation and payment accuracy
- Provided accounts receivable backup and posted payments into both TMS systems daily
- Assisted the Audit/Payables help desk in the resolution of incoming calls, emails, and faxes relating to Billing/Accounts Payable
- Built 'open items' reports to include all invoices/statements currently open by clients
- Corresponded with vendors daily to secure missing documentation needed for invoice processing
- Maintained up-to-date carrier address and contact information.
E-commerce Manager
Hampton Store
Greenville
01.2008 - 01.2015
- Managed all aspects of online retailer of decorative home goods
- Started as janitorial help and advanced up to complete management of site and operations
- Processed orders and managed fulfillment process, including packaging orders and coordinating pick-up with Federal Express or common carrier
- Photographed products, wrote product descriptions, and published new products to site directory
- Managed Constant Contact marketing campaigns
- Handled customer service duties involving shipment tracking, damaged product, and customer returns
- Maintained physical inventory detail records and performed monthly and annual reconciliations.
Education
Bachelor of Arts Degree in Business and Commercial Music -
University Of South Carolina, Upstate
08.2014
Skills
- E-commerce Platforms
- Sales Records Management
- Competitor Analysis
- Inventory Tracking
- Mobile Commerce
- Market Research
- Product and Service Promotion
- Customer Service
- Product Management
- Order Fulfillment
- Proficient in MS Office suite
- Profit and revenue-generating strategies
- Search Engine Optimization
- Demonstrated ability to multi-task
- Active Listening
- Meticulous attention to detail
- Excellent analytical skills
- Excellent problem solving skills
- Excellent organizational skills
- Diligent
- Highly trainable
- Written Communication
Timeline
E-Commerce Manager
Self-Employed
01.2020 - Current
Accounting Associate
Transplace
01.2015 - 01.2019
E-commerce Manager
Hampton Store
01.2008 - 01.2015
Bachelor of Arts Degree in Business and Commercial Music -
University Of South Carolina, Upstate