Adaptable leader skilled in training and mentoring team members. Experienced in managing daily operations and ensuring compliance with safety standards. Ready to leverage expertise in customer service and time management to support organizational goals.
Work History
Assistant Manager
7 Months
Zaxbys | 03.2026 - Current
Supervise daily operations to ensure compliance with company standards.
Train and mentor team members on company procedures.
Monitor and ensure accuracy of inventory levels
Enhanced customer satisfaction by resolving issues promptly and effectively.
Supervise day-to-day operations to meet compete or exceed company expectations.
Maintain a clean, safe, and organized store environment to enhance the customer experience.
Develop strong working relationships with staff, creating an efficient and team oriented environment
Monitor cash intake and deposit records for accuracy
Enforce company policies and if needed take disciplinary actions with fairness and respect.
Coach new employees, ensuring smooth onboarding process
Cashier / Cook
1 Year 11 Months
Zaxbys | 04.2024 - 03.2026
Processed customer transactions accurately and efficiently.
Prepared menu items following company recipes and safety standards.
Assisted in training new team members on operational procedures and customer service protocol.
Maintained cleanliness of workstations and dining area.
Collaborated with team members to optimize workflow during peak hours for speedy of service.
Zoo Exhibit Host
1 Year
Jacksonville Zoo and Gardens | 08.2022 - 08.2023
Welcomed visitors, ensuring a positive first impression of the zoo experience.
Provided information on exhibits and events, enhancing guest engagement and satisfaction.
Monitored guest activities for safety compliance for all visitors.
Assisted with dishwashing at the Zoo's Restaurants when needed.
Apprentice Farm Worker
5 Months
Charlie Farr Farm | 01.2023 - 06.2023
Operated and assisted in repairing farm machinery to assist in daily tasks.
Assisted in animal care, health and feeding and reported issues to farm owner.