Blake Benson
Carrollton,TX
Summary
I am experienced in operational processes and retail sales. I have a energetic and jovial personality that allows me to express my passions and help people discover their own. My understanding of customer principles and commitment to driving customer satisfaction allows me to effectively communicate a brand's benefits.
Overview
7
7
years of professional experience
Work History
Operations Specialist
Apple
05.2024 - Current
- Support merchandising and technology priorities by ensuring storefront is restocked and meets brand standards
- Manage and complete inventory receiving, counting, returning, and shipping tasks
- Engage with customers to create an exceptional experience when fulfilling in store pick up orders
- Ensure each customer leaves with awareness of the products and services offered by Apple
- Use communication and training resources to keep up to date with inventory process changes
- Communicate and engage with multiple teams throughout the store to facilitate daily operations and build relationships
Sales Specialist
Apple
06.2021 - 05.2024
- Responsible for creating a welcoming environment and generating excitement around Apple products and services
- Create a unique sales experience by connecting with each customer to uncover their needs and provide a personalized solution
- Introduce customer to various product features and benefits by performing demonstrations of the hardware and software
Shift Leader
Chick Fil A
03.2018 - 01.2020
- Responsible for providing exceptional guest experience and maintaining brand standards and cleanliness throughout the store
- Worked as a trainer to help onboard and develop new employees
- Communicated company mission and vision and ensured fellow team members followed appropriate standards
- Completed store closing and opening tasks such as cash handling, ordering inventory and food safety checks
Education
Bachelor of Science - Business Administration And Management
Western Governors University
05-2025
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Teamwork and collaboration
- Customer service
- Effective communicator
- Customer engagement
- Relationship builder
Timeline
Operations Specialist
Apple
05.2024 - Current
Sales Specialist
Apple
06.2021 - 05.2024
Shift Leader
Chick Fil A
03.2018 - 01.2020
Bachelor of Science - Business Administration And Management
Western Governors University
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