Blake Bishop
San Diego,CA
Summary
Dynamic and reliable professional with over 12 years of combined experience in high-volume hospitality operations and mortgage finance. Excelled in nearly every front-of-house role — from bartending and barbacking to serving, hosting, and security management — while also thriving as a Mortgage Loan Coordinator, where I managed the full loan lifecycle from application to closing for hundreds of clients. Known for staying calm under pressure, leading teams effectively, and delivering exceptional customer service in fast-paced environments. Strong communicator with a customer-first mindset, excellent problem-solving skills, and proven ability to coordinate complex processes, maintain compliance, utilize CRM systems like Salesforce, and juggle multiple priorities to ensure smooth operations and high client satisfaction.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Security Manager
American Junkie Bar & Restaurant / Nightclub
03.2017 - Current
- Created and implemented new security protocols that improved overall safety and helped the venue run more smoothly during busy nights.
- Led the security team, assigned duties, and trained new hires on the job to keep standards consistent.
- Assisted with hiring and onboarding security and operations staff.
- Handled crisis situations and solved problems in real time to keep things calm for guests and minimize any disruptions.
- Supported the management team with daily operations, crowd control, and worked closely with the bar and floor staff.
Mortgage Loan Coordinator
Prospect Home Finance
03.2020 - 09.2021
- Delivered exceptional customer service by managing over 300 incoming and outgoing calls per day, addressing client inquiries, providing loan status updates, and building strong relationships that improved client satisfaction and referral rates.
- Coordinated the full loan process from application to closing, ensuring timely submission of all documentation and maintaining a high on-time closing rate.
- Utilized Salesforce CRM to track loan applications, update client records, manage deadlines, and generate reports, improving team efficiency and data accuracy.
- Supported loan officers by conducting initial file reviews, verifying borrower documentation, and resolving processing issues
Education
Bachelor of Arts - Business Administration — Management
San Diego State University
Skills
- Customer Service & Client Relationship Management
- Team Leadership & Training
- Crisis Management & Problem Solving
- Salesforce CRM
- Microsoft Office Suite (Excel, Word, Outlook)
- Data Entry & Record Maintenance
- Attention to Detail
- High-Volume Call Handling (300 calls/day)
Certification
- Responsible Beverage Service (RBS) Certified – California ABC
- California BSIS Guard Card
- Proprietary Security Officer (PSO) Trained and Certified
- ServSafe California Food Handler License
Timeline
Mortgage Loan Coordinator
Prospect Home Finance
03.2020 - 09.2021
Security Manager
American Junkie Bar & Restaurant / Nightclub
03.2017 - Current
Bachelor of Arts - Business Administration — Management
San Diego State University