Blake Boley

• Developed new operational procedures, that helped streamline daily tasks that improved overall efficiencty
• Trained new staff at multiple locations to help improve service quality and increased customer loyalty.
• Assisted in hiring and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery across multiple storefronts.
• Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.

Key Achievement - Higher management implement my ability of boosting morale and cleanliness practices to help multiple stores in the Tampa bay area to pass corporate and health department inspections.

• Oversaw baking of bagels and pastries overnight for storefront.
• Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
• Enforced compliance with food safety standards, proper food storage, sanitation, and labeling to ensure staff and customer safety.
• Controlled costs in inventory and food waste.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance

Key Achievement -

Developed methods for forecasting sales, which led to eliminating food waste and driving customer satisfaction for multiple Einstein’s locations.

• Oversaw daily prep of Pastries, Breads, and other Italian Desserts.
• Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
• Trained new kitchen staff on procedures at 3 different stations.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.