Blake Braafhart
Pella,IA
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Casey's. Proven ability to enhance store operations through effective team collaboration and inventory management. Recognized for maintaining high standards of cleanliness and organization while ensuring customer satisfaction. Skilled in point-of-sale operation and problem-solving. I am also Learning about MIS at ISU to hopefully get a job in the same field as my dad.
Overview
6
6
years of professional experience
Work History
Cashier and Pizza maker
Casey's
Pella, Iowa
11.2024 - Current
- Processed customer transactions efficiently and accurately at convenience store.
- Maintained cleanliness and organization of the checkout area and surrounding space.
- Stocked shelves and ensured merchandise was displayed properly for customer access.
- Handled cash, credit, and gift card transactions using point-of-sale system.
- Supported team members during busy periods by managing long lines effectively.
- Followed safety procedures to maintain a secure environment for customers and staff.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared dough and toppings for pizza assembly.
- Maintained cleanliness of workstations and kitchen equipment.
- Collaborated with team members during busy shifts.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
Cashier and Stocker
Fareway Grocery
Pella, Iowa
10.2021 - 10.2023
- Processed customer transactions efficiently and accurately.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization of checkout area.
- Responded to customer inquiries with professionalism and courtesy.
- Collaborated with team members to ensure smooth store operations.
- Stocked shelves and organized merchandise to enhance visibility.
- Built and maintained productive relationships with employees.
- Stocked shelves with merchandise to maintain organized shopping environment.
- Operated pallet jacks and hand trucks for efficient stock movement.
- Collaborated with team members to optimize restocking processes.
Cashier
McDonald's
Pella, Iowa
04.2019 - 09.2021
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure fast service during peak hours.
- Trained new team members on register operations and customer service practices.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Bachelor of Arts - Management Information Systems
Iowa State University
Ames, IA05-2027
Associate of Arts -
Dmacc
Ankeny, IA06-2024
High School Diploma -
Pella High School
Pella, IA05-2023
Skills
- Point-of-sale operation
- Cash handling
- Inventory management
- Order processing
- Customer service
- Team collaboration
- Problem solving
Languages
English
Professional
Timeline
Cashier and Pizza maker
Casey's
11.2024 - Current
Cashier and Stocker
Fareway Grocery
10.2021 - 10.2023
Cashier
McDonald's
04.2019 - 09.2021
Bachelor of Arts - Management Information Systems
Iowa State University
Associate of Arts -
Dmacc
High School Diploma -
Pella High School
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