Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessie DOOLEY

Wichita,KS

Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Offering 4 years of experience in fast-paced environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Overview

5
5
years of professional experience

Work History

Pizza Maker and Cashier

Caseys General Stores Inc
Wichita, KS
03.2019 - Current
  • Answered guest questions, delivering most accurate and updated information available.
  • Cleaned and maintained all food preparation stations.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Provided customer service to over [Number] customers per day by imputing customer orders, processing credit and cash transactions and responding to questions and concerns.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Created [Number] pizzas per shift by topping pizzas with ingredients per customer orders.
  • Assisted customers, including answering questions and preparing orders.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Worked closely with front-end staff to assist customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional products and services to customers, increasing revenue.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Checked personal identifications during alcohol and tobacco sales.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma Or Equivalent -

Smith Center Learning Center
Smith Center, KS
11.2010

Skills

  • Issue resolution
  • Liquor regulations and compliance
  • POS systems
  • Payment processing
  • Cash drawer balancing
  • Merchandise restocking
  • Credit and cash transactions
  • Customer greeting
  • Customer assistance
  • Cash management
  • ID verification
  • [Product or Service] knowledge
  • Customer service excellence
  • Quality control enhancement
  • Greeting guests
  • Ingredient preparation
  • Kitchen organization
  • Stocking supplies
  • Cleaning and sanitization
  • Stocking ingredients
  • Kitchen equipment cleaning
  • Cash register operation
  • Flexible schedule
  • Food safety understanding
  • Effective multi-tasker
  • Excellent customer service
  • Service-oriented mindset
  • Point of Sale (POS) system operations
  • Time management
  • Meeting deadlines
  • Multitasking and prioritization
  • Strong team member
  • Accurate cash handling

Timeline

Pizza Maker and Cashier

Caseys General Stores Inc
03.2019 - Current

High School Diploma Or Equivalent -

Smith Center Learning Center
Jessie DOOLEY