Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic
Blake Brown

Blake Brown

Amarillo,Texas

Summary

Detail-oriented professional with background creating delicious dishes and customer relations. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Hardworking and passionate job seeker with strong organizational skills eager to secure a position.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cook

Amarillo ISD
08.2022 - Current
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Customer Service Representative

PakASak
01.2022 - 08.2022
  • Fulled and submitted suply orders
  • Followed best practices in inventory management to maximize stock availability
  • Contributed to upsell and cross-sell promotions to increase revenue
  • Handled customer inquiries, payments, and service requests
  • Documented, researched, and resolved customer service issues
  • Built trusting relationships with customers to better understand needs
  • Prepared foods in accordance with Texas Food Handlers Guidelines
  • Practiced Safe sales of Alcohol and Tobacco products
  • Ensured safe and clean work environment for all employees and customers.

Stay-At-Home Parent

06.2019 - 01.2022
  • Kept up with everyday cleanings for the home
  • Scheduled appointments
  • Monthly budgeting
  • Lawn care
  • Laundry
  • Homeschool activities.

Daycare Teacher

Grace Learning Center
12.2014 - 06.2019
  • Adapted teaching methods and materials to accomodate infants' diverse requirements
  • Prepared classroom materials and activities
  • Taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
  • Met with parents and guardians to discuss their children's progress and needs, set goals for their children, and recommend ways to enhance learning and growth
  • Observed and evaluated children's performance, behavior, social development, and physical health.

Server

Joe Taco
01.2017 - 10.2018
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Midwest City High School
Midwest City, United States
05.2012

Skills

  • Professional Attitude
  • Customer Engagement
  • Attention to Detail
  • Multitasking
  • Retail Merchandising
  • Customer Service
  • Escalation Management
  • Positive Attitude
  • Cash Handling
  • Issue Resolution

Websites

Certification

Texas Food Handlers Certificate expires 09/25

References

  • Amber King, Customer Service Representative - PakASak, kingamber1981@gmail.com, 806-324-9290
  • Meshia McGregor, Texas Works Advisor 1 - Texas Health and Human Services, meshiamcgregor@gmail.com, 806-567-7869
  • Denise Rector, Store Manager - PakASak, drector@pakasak.net, 806-351-1651

Timeline

Cook

Amarillo ISD
08.2022 - Current

Customer Service Representative

PakASak
01.2022 - 08.2022

Stay-At-Home Parent

06.2019 - 01.2022

Server

Joe Taco
01.2017 - 10.2018

Daycare Teacher

Grace Learning Center
12.2014 - 06.2019

High School Diploma -

Midwest City High School

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Blake Brown