Blake Byrd
Eden,NC
Summary
Current Account Representative with a property and casualty insurance license, adept at enhancing customer satisfaction and driving sales at Kelly Witt State Farm. Proven ability to collaborate effectively and utilize Excel for data management, ensuring accuracy and efficiency in all transactions. Recognized for my commitment to excellent customer service. Looking for a career where I can grow my skills and abilities gained from my four-year Business Management degree and work experience. I would enjoy working in a positive work environment where I can grow my skills and collaborate with other team members to achieve a common goal.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Representative
Kelly Witt State Farm
Ridgeway, Virginia
09.2024 - 05.2025
- Answered inbound calls for service and sales inquiries, ensuring customer satisfaction.
- Initiated outbound sales calls to expand business opportunities.
- Processed transactions using cash, checks, and cards efficiently.
- Quoted auto and fire insurance in compliance with state regulations.
- Mailed quotes, get well cards, and binders of insurance to customers.
- Collaborated with team members to prioritize customer needs and enhance service quality.
- Articulated unique value propositions that distinguished services from competitors.
Accounting Assistant
Jillianne Tate, CPA, P.C.
Reidsville, North Carolina
06.2024 - 08.2024
- Entered data into spreadsheets, ensuring accuracy in invoice processing and filing.
- Assisted accountant by recording and filing receipts and processing expense requests.
- Verified correctness of entered information to maintain data integrity.
- Performed various clerical functions to support overall operations.
Volunteer
Morehead High School
Eden, North Carolina
06.2022 - 11.2023
- Served as shooting coach, enhancing team members' basketball fundamentals.
Provided mentorship to athletes, fostering personal and athletic development.
Cashier/Customer Lead
Food Lion
Eden, North Carolina
05.2022 - 11.2023
- Operated cash register, ensuring accuracy for over 100 transactions during each shift.
- Provided customer assistance by loading groceries into vehicles while delivering excellent service.
- Cultivated relationships with managers and team members to foster a supportive community.
- Coordinated additional cleaning tasks to enhance safety protocols at onset of Covid.
- Collaborated with coworkers to achieve record sales during pandemic period.
Volunteer
Hunger and Health Coalition
Boone, North Carolina
05.2022 - 06.2022
- Coordinated meal preparation and shelf stocking, additionally prepared food bags for delivery/pick up
Conditioner
Food Lion
Eden, North Carolina
05.2018 - 07.2021
- Organized 17+ aisles to maintain store presentation for customers and managers.
- Trained three new employees, enhancing job efficiency from the start.
- Assisted in various roles, including stocking, and supporting managers as needed.
Education
Bachelor of Science - Business Administration
Appalachian State University
Boone, North Carolina05.2024
Skills
- Microsoft Office certification
- Excel proficiency
- Website development
- Problem solving
- Decision making
- Team collaboration
- Multitasking skills
- Proactive initiative
- Effective communication
- Attention to detail
Websites
Accomplishments
- Chancellor’s List, 04/24, Appalachian State University
- Dean’s List, 2020-2023, Appalachian State University
- National Honor Society, Junior and Senior Year, Morehead High School
- National Technical Honor Society, Junior and Senior Year, Morehead High School
- All Conference Tournament Award, 2020, Men’s Basketball, Morehead High School
Certification
- Property and Casualty Insurance License (#1482941)
Timeline
Account Representative
Kelly Witt State Farm
09.2024 - 05.2025
Accounting Assistant
Jillianne Tate, CPA, P.C.
06.2024 - 08.2024
Volunteer
Morehead High School
06.2022 - 11.2023
Cashier/Customer Lead
Food Lion
05.2022 - 11.2023
Volunteer
Hunger and Health Coalition
05.2022 - 06.2022
Conditioner
Food Lion
05.2018 - 07.2021
Bachelor of Science - Business Administration
Appalachian State University
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