Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blake Calli

Aubrey,TX

Summary

Dynamic Field Manager with proven success at Blue Science Pools, leading a team of 16 technicians to enhance service quality and client satisfaction. Expert in schedule coordination and crew management, I implemented effective systems that improved operational efficiency and client retention. Committed to mentoring and training new hires for optimal performance.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Manager

Blue Science Pools
08.2023 - Current
    • Scheduled 1,100+ weekly pool cleans.
    • Scheduled 300-500 monthly filter cleans.
    • Lead a team of 16 technicians.
    • Daily email correspondence with a variety of different departments.
    • Handled Client issues and escalations.
    • Brought new clients onto service.
    • Performed quality control inspections on phases of field operations.
    • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Maintenance Technician

AquaForce Aquarium
03.2019 - 05.2022
  • Installed and relocated fresh water and reef aquariums.
  • Preformed weekly maintenance on personal and commercial aquariums.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Inspected and maintained equipment to keep items in top working condition.
  • Positively engaged with customers and maintained professional appearance as company representative.

Education

High School Diploma -

Home School
Dallas, TX
05.2015

Skills

  • Crew management
  • Schedule coordination
  • Progress monitoring
  • Customer service representative
  • Mentoring new employees
  • Training new hires
  • Audited completed work

Certification

Google AI Essentials.

Coursera Foundations of digital marketing and E-Commerce

Timeline

Field Manager

Blue Science Pools
08.2023 - Current

Maintenance Technician

AquaForce Aquarium
03.2019 - 05.2022

High School Diploma -

Home School

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