Blake Cheek
Cleveland,GA
Summary
Proven to excel in fast-paced environments, I leveraged my expertise in efficient routing and exceptional customer service at FedEx Express, ensuring timely and secure delivery of sensitive materials. By optimizing delivery processes and fostering client relationships, I significantly contributed to continuous operational improvements and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DOT Courier
FedEx Express
09.2022 - 09.2024
- Safeguarded sensitive materials during transport by implementing strict security protocols and monitoring measures.
- Utilized electronic logging devices to track hours of service accurately, ensuring compliance with DOT regulations and avoiding potential fines or penalties.
- Supported warehouse operations by assisting with loading/unloading vehicles as needed or organizing inventory during downtime between deliveries.
- Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
- Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
- Prepared packages for shipment by securely wrapping items, labeling accurately, and following any specific instructions provided by clients or dispatchers.
- Completed daily vehicle inspections to ensure compliance with safety regulations and identify potential maintenance needs promptly.
- Managed time-sensitive medical deliveries carefully, understanding the importance of prompt service in life-saving situations.
- Enhanced delivery efficiency by optimizing routes and utilizing advanced GPS navigation systems.
- Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
- Developed strong relationships with regular clients, earning trust and respect through consistent high-quality service and timely communication.
- Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
Assistant Manager of Operations
Taco Bell
Cleveland, GA
05.2017 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
05.2018
Skills
- Package handling
- Loading and unloading
- Heavy Lifting
- Warehouse Operations
- Defensive Driving
- Deadline Management
- Hazardous Materials Handling
- Efficient routing
- Pallet jack use
- Load securing
- Time Management
- Customer Service
- Excellent driving skills
- HIPAA Compliance
- Delivery Documentation
- Package pickup and delivery
- Licensed driver in State
Certification
Defensive driving completion
Medical card
Timeline
DOT Courier - FedEx Express
09.2022 - 09.2024
Assistant Manager of Operations - Taco Bell
05.2017 - 09.2022
White County Highschool - ,
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