Blake Christensen
Iowa City,IA
Summary
Driven Fiber Optic Technician with a proven track record at ICS, showcasing expertise in network troubleshooting and a strong aptitude for customer support. Excelled in equipment calibration, enhancing network security, and fostering teamwork. Demonstrated adaptability by efficiently resolving complex technical issues, achieving a significant improvement in customer satisfaction and operational efficiency. Competent Telecommunications Technician installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
2
2
years of professional experience
Work History
Fiber Optic Technician
ICS
06.2023 - 08.2024
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
- Worked closely with network administrators and server engineers to deliver quality service.
- Researched and recommended network and data communications hardware and software.
Drain Chemical Technician
ABM Industry Groups
06.2022 - 06.2023
- Recorded test results using variety of chemistry-specific software programs.
- Applied knowledge and expertise to enhance applications.
- Efficiently organized and maintained equipment to keep facility productive and safe.
- Restocked facility workstations and sterilized surfaces, maintaining readiness for project requirements.
- Established standard operating procedures for safe and effective operation of chemical testing setups.
Education
Prusuing Marketing Degree - Marketing
Iowa State University
Ames, IA05.2025
Skills
- Equipment Calibration
- Network Security
- Customer Support
- Network Troubleshooting
- Technical training
- Teamwork and Collaboration
- Adaptability and Flexibility
- Excellent Communication
- Problem-solving abilities
- Reliability
- Effective Communication
- Time management abilities
Timeline
Fiber Optic Technician
ICS
06.2023 - 08.2024
Drain Chemical Technician
ABM Industry Groups
06.2022 - 06.2023
Prusuing Marketing Degree - Marketing
Iowa State University
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