Blake Dominguez
Austin
Summary
Detail-oriented barista with a proven ability to enhance customer experiences through exceptional service and efficient operations. Skilled in time management, organization, and team collaboration.
Overview
7
7
years of professional experience
Work History
Barista
Bésame
2025.08 - Current
- Prepared high-quality beverages following standardized recipes and procedures.
- Maintained cleanliness and organization of workspace to ensure efficient operations.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Collaborated with team members to streamline workflow during peak hours.
Lead Barista
Lucky Lab Coffee Co. Of Austin
2024.07 - 2025.08
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Managed daily operations, ensuring efficient workflow and high-quality beverage preparation.
- Ensured compliance with health and safety regulations while maintaining a clean work environment.
- Enhanced customer experience through personalized service and knowledge of product offerings.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Shift Lead
Dutch Bros
2021.10 - 2024.06
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored new team members on beverage preparation and customer service techniques.
- Implemented process improvements to enhance order accuracy and speed of service.
- Managed inventory levels, placing orders to maintain stock while minimizing waste.
- Completed store opening and closing procedures and balanced tills.
- Kept employees operating productively and working on task to meet business and customer needs.
Service Technician
Lubbock Christian University
2020.01 - 2021.03
- Diagnosed and resolved hardware and software issues for end-users, enhancing system performance.
- Installed and configured new equipment, ensuring optimal functionality across the organization.
- Provided technical support via phone, email, and in-person, improving user satisfaction ratings.
- Developed documentation for troubleshooting procedures and system configurations to enhance knowledge sharing.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Marketing Assistant
Lubbock Christian University
2019.09 - 2020.01
- Developed and executed marketing campaigns to enhance university visibility and engagement.
- Managed social media accounts, increasing audience engagement through targeted content strategies.
- Conducted market research to identify trends and inform strategic marketing initiatives.
- Assisted in organizing campus events, ensuring alignment with branding and outreach goals.
Education
Bachelor of Arts - Digital Media Arts And Applications
Lubbock Christian University
Lubbock, TX2021-06
Skills
- Time management
- Attention to detail
- Problem-solving
- Social media marketing
- Organization, prioritizing, and multi-tasking
- Video editing
- Content creation
- Photo editing
- Digital photography
- Adobe creative suite
Timeline
Barista
Bésame
2025.08 - Current
Lead Barista
Lucky Lab Coffee Co. Of Austin
2024.07 - 2025.08
Shift Lead
Dutch Bros
2021.10 - 2024.06
Service Technician
Lubbock Christian University
2020.01 - 2021.03
Marketing Assistant
Lubbock Christian University
2019.09 - 2020.01
Bachelor of Arts - Digital Media Arts And Applications
Lubbock Christian University