Blake Edwards
Charlotte,NC
Summary
Partnerships and outreach professional with experience leading school recruitment, community engagement, and esports/STEM program operations across North Carolina. Progressed from Conference Director to Scholastic Recruitment Director at Stiegler EdTech, supporting partnership development, educator onboarding, mass communications, and large-scale event programming. Bringing over 10 years of customer service experience, grounded in relationship-building, problem resolution, and stakeholder support. Known for organizational leadership, collaborative execution, and delivering people-centered programs that drive measurable growth and participation.
Overview
16
16
years of professional experience
Work History
Operations Associate/Scholastic Recruitment Director
Stiegler EdTech
Charlotte, NC
01.2024 - Current
- Led school recruitment and onboarding for over 250 high schools across North Carolina, expanding participation in statewide esports and STEM programs.
- Built and managed educator and district partnerships through outreach, follow-up coordination, and relationship development.
- Directed conference programming and logistics, supporting multi-school events, and professional coaching workshops.
- Owned mass teacher communications, including seasonal campaigns, onboarding pipelines, and program announcements.
- Collaborated cross-functionally with leadership to support program operations, data management, and enrollment targets.
Production and Event Manager - Freelance
Black Flame Esports/CLT Phoenix
11.2018 - 01.2024
- Managed the execution of live esports broadcasts and tournament operations for regional and national competition events.
- Supported social media campaigns and grassroots marketing initiatives to grow audience participation and brand engagement.
Warehouse Associate
Last Pair Inc.
06.2019 - 03.2022
- Supported fulfillment and inventory operations for an Amazon retail partner, meeting accuracy and shipping-volume benchmarks.
- Followed safety protocols and quality-control standards to support daily freight unloading and warehouse distribution.
Customer Service
Harris Teeter
08.2009 - 08.2016
- Managed front-end operations and transaction flow to maintain positive customer experiences during peak service hours.
- Delivered high-volume in-person and phone customer support in a fast-faced retail environment.
- Built strong interpersonal communication skills resolving issues and supporting diverse customer needs.
Education
Associate of Arts (A.A.) -
CENTRAL PIEDMONT COMMUNITY COLLEGE
07.2023
Certificate - Full Stack Web Development
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
Skills
- Event planning
- Project management
- Customer relationship management
- Event promotion
- Problem solving
- Critical thinking
- Relationship building
- Event staff management
- Customer service-driven
Timeline
Operations Associate/Scholastic Recruitment Director
Stiegler EdTech
01.2024 - Current
Warehouse Associate
Last Pair Inc.
06.2019 - 03.2022
Production and Event Manager - Freelance
Black Flame Esports/CLT Phoenix
11.2018 - 01.2024
Customer Service
Harris Teeter
08.2009 - 08.2016
Associate of Arts (A.A.) -
CENTRAL PIEDMONT COMMUNITY COLLEGE
Certificate - Full Stack Web Development
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE