Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting supportive, caring environment for residents.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Adult Residential Program Manager
The Arc of Washington County, Inc
12.2019 - Current
Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Participated in community events and met with local leaders to develop recreational activities for residents.
Communicated regularly with guardians of residents, answering questions and addressing concerns.
Coordinated health services for residents and managed attendance for scheduled appointments.
Enforced policies and safety standards through weekly house visits.
Provided crisis management and intervention during emergency situations.
Developed, implemented and monitored residential policies and procedures.
PROFESSIONAL SUPPORT, FLOATER
The ARC of Washington County, Inc.
07.2017 - 12.2019
Adult Residential Support Staff Servicing Fifteen Homes and Fifty-Seven Individuals
Direct Care for adults with Neuro-developmental and Intellectual Disabilities
Administration of Medications and Prescription Management
Improve Daily Living and Verbal Skills
Manage Behavior and ASL Plans
Exceeded Individual Plan Goals (IPs) for Individuals Served
Provide Care on Flex-Based Schedule, Often within a Thirty-Minute Change Notice
Prepare and Provide Nutritional Meals in Accordance with Dietary Restrictions
Transport to and from Community Based Day Programs and Medical Appointments.
COMMUNITY LIVING MANAGER
Target Community & Educational Services
05.2016 - 05.2017
Live-In Internship: McDaniel College, Graduate School for Human Services Management
Managed and Scheduled Staff of Fifteen Adult Community Living Assistants to Insure 24/7 Resident Coverage
Direct Care for adults with Neuro-developmental and Intellectual Disabilities
Administration of Medications and Prescription Management
Improved Daily Living and Verbal Skills
Managed Resident Behavior and ASL Plans
Created Activity Calendars to Meet and Exceed Individual Plan Goals (IPs).
Education
Bachelor of Arts - Psychology
GOUCHER COLLEGE
Baltimore, MD
05.2016
Skills
Resident Care, Support and Advocacy
Medication Documentation
Regulations and Compliance
Payroll procedure oversight
Staff Performance, Assessments, and Discipline Administration
Direct Support Professional & Certified Med Tech at Arc of Washington CountyDirect Support Professional & Certified Med Tech at Arc of Washington County