Blake Garcia
Director Of Sales Operations
San Ramon,CA
Summary
Impactful Director of Sales Operations with proven track record in sales leadership and operations and strong project management, strategic communications and cross-collaboration influencing skills. Independently oversees objectives and key results to achieve budgets and growth plans. Passionate about creating enriching work environment, developing people and creating opportunities for top performers.
Overview
10
10
years of professional experience
Work History
Director of Sales Operations
Lingolet
Santa Clara, United States
08.2019 - Current
- Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.
- Recommended sales strategies for improvement based on regular market research and competitor analysis.
- Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
- Sold over $1,000,000 of software, exceeding sales goals 140%.
Account Executive Manager
Uber Tech
San Francisco, CA
06.2018 - 03.2019
- Worked closely with business to get them enrolled in the Uber Eats platform.
- Delivered training on new or updated products and services to sales teams creating a confident and productive team
- ⦁ Achieved 126% quota during my time with Uber Eats.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Closed over 2 daily sales after contacting potential customers to educate them on Uber Eats Platform.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
Field Sales Executive
Sunpower
San Jose, CA
11.2015 - 06.2018
- Meet with customers in the field to obtain the information necessary to complete technical design documents for photovoltaic system.
- Provided expert identification of key territory solar business needs
- Trained new employees on customer service, money handling and organizing strategies.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Exceeded team sales goals by 110%.
IT Support Specialist
Retail Cloud
Concord, CA
08.2010 - 12.2013
- Created help desk tickets, troubleshot and resolved desktop issues.
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Managed backup and recovery of data assets to safeguard system availability.
- Updated software to safeguard against security flaws.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Assigned system permissions and set up computers to assist with onboarding new employees
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Skills
New Business Development
B to B sales
Systems and software programs
Database Management
Business development and planning
Analytical problem solver
Technical issues analysis
Timeline
Director of Sales Operations
Lingolet
08.2019 - Current
Account Executive Manager
Uber Tech
06.2018 - 03.2019
Field Sales Executive
Sunpower
11.2015 - 06.2018
IT Support Specialist
Retail Cloud
08.2010 - 12.2013