Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Leave Specialist
Unum
Chattanooga, TN
02.2023 - Current
Processed employee leave requests accurately and in a timely manner.
Provided guidance to employees on the Family Medical Leave Act regulations, company policies, and procedures related to leaves of absence.
Developed detailed documentation regarding employee leave status changes including start dates, end dates, and return-to-work dates.
Pest Control Technician
Enviroguard Pest Solutions
Ringgold, GA
04.2021 - 02.2023
Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
Trained new employees in proper safety procedures for handling hazardous materials.
Researched new methods and products for controlling pests in an environmentally friendly manner.
Operation Specialist
US XPRESS ENTERPRISES, INC/Variant
Chattanooga, TN
10.2020 - 04.2021
Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Assigned drivers to pick up and deliver goods according to customer requirements.
Monitored driver performance, ensuring compliance with safety regulations.
Communicated with customers regarding delivery schedules and order status updates.
Customer Service Representative
US XPRESS ENTERPRISES, INC
Chattanooga, TN
01.2019 - 10.2020
Developed and maintained relationships with vendors to ensure timely delivery of materials.
Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
Negotiated rates with carriers to optimize efficiency in shipping processes.
Assisted in troubleshooting any problems that may arise during the delivery process.
Freight Scheduler
US XPRESS ENTERPRISES, INC
Chattanooga, TN
07.2018 - 01.2019
Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
Imaging Equipment Specialist
Chattanooga Business Machines
Chattanooga, TN
12.2015 - 07.2018
Maintained detailed records of all equipment servicing activities.
Installed and configured hardware, software, systems, networks, printers, and scanners.
Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Assisted with the deployment of new applications and updates to existing applications.
Resolved hardware issues including replacing parts as necessary.
Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.
Answered user inquiries to resolve computer software or hardware operation problems.